Summary
Overview
Work History
Skills
Timeline
Generic

CHRISTY JAMES

Greenwood Village,Co

Summary

To further advance with a company who allows me to work independently as well as collaborate with a team. The resources to further my career and continually grow with Greystar

Overview

7
7
years of professional experience

Work History

Community Manager

Greystar
05.2024 - 08.2024
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Assistant Community Manager

Greystar-Viridian
01.2022
  • Maintaining communication and organization between the board, owners, staff, tenants and vendors
  • Handle all Delinquent accounts, Demands, Sending the resident to the Attorney as well as handling all delinquency conversations
  • Property month end Processing all payments and adjusting ledgers as needed Property Invoice reports Complete daily tasks of responding to resident inquiries, typing up new leases and lease renewals, completing applications (credit and background check, employment verification, rental verification) and communicating with prospects throughout.

Assistant Community Manager

Greystar- Canyons at Saddle Rock
01.2018 - 01.2022
  • Assist current community residents in person, over the phone, and through email and fax with any questions or concerns they may have
  • Submit service requests for maintenance and communicate as necessary through the completion of those requests
  • Assist prospective residents by greeting, asking questions to find out what each individual's needs are, showing and explaining different floor plans relevant to those needs, show model homes and answer questions as needed
  • Maintaining contact and help through the decision making process and assisting with the completion of the application process
  • Receiving and applying resident and prospect payments
  • Assist Community Manager in monthly tasks (sending out delinquent rent notices, credit balance notices, delinquent utility notices, etc) and answer questions residents have regarding these notices

Skills

  • Yardi
  • CRM RentCafe
  • JPM Yardi
  • Radix
  • Modern Messenger
  • Microsoft office
  • Conflict resolution
  • Customer Service
  • Leadership
  • Document Control
  • Event Planning
  • Records and database administration
  • Daily operations oversight

Timeline

Community Manager

Greystar
05.2024 - 08.2024

Assistant Community Manager

Greystar-Viridian
01.2022

Assistant Community Manager

Greystar- Canyons at Saddle Rock
01.2018 - 01.2022
CHRISTY JAMES