Christy J. Drawn
Las Vegas,NV
Summary
Seasoned professional with over 15 years of experience working in a high volume full service industry and (9) years in the capacity of Management. Excellent communication skills, verbal and written, listening and social skills, coupled with the ability to effectively establish and maintain rapport with all levels of management, peers, and customers regardless of socio-economic background or ethnicity. Proven background encompassing, positive leadership, training, results-oriented, marketing strategies and campaigns, teamwork, planning, complaint handling and resolution.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Bridge33 Capital LLC
10.2018 - 09.2024
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Streamlined property management processes for improved efficiency and cost savings.
- Investigated and resolved any tenant complaints.
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
- Prepared multiple properties annual budget, scheduled expenditures, and collected monthly rent from tenants.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Regional Property Manager
Advanced Management Group Nevada LLC
04.2015 - 10.2018
- Fully accountable for all day to day property operations for (7) locations, overseeing and enhancing the value of the property
- Responsibilities include supervising entire on-site staff (30) employees
- Facilitating assets in owners’ best interest - Generating necessary legal action, documents and process in accordance with State and Company guidelines
- Providing constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
- Developing and/or implementing resident retention programs
Regional Property Manager
Becker Enterprises
08.2007 - 04.2015
- Responsible for 7 residential B & C properties throughout the valley
- Maintained files to ensure all the mandatory disclosures were completed and sent to the cooperating agent or broker for the client's review and approval
- Provided a quality-controlled system to ensure the efficient management of all relevant steps necessary to close a real estate sale
- Conducted regular inspections of both interior and exterior of properties for damage.
Sales Producer
Allstate Insurance
07.1998 - 08.2004
- Cross-selling existing customers with other Allstate products, prospecting and generating new business through leads and referrals
- Conducting policy reviews and updating policies
- Generating quotes, processing payments and reporting claims
Education
Bachelors - Business Management
09.2025
High School -
01.1995
Skills
- Defining the Scope and Specification
- Reading/writing and understanding leases/contracts
- Client liaison via phone, email and letter
- Following procedures for service standards
- Improving compliance
- Reducing costs
- Sound business ethics
- Business Planning
- Property Operations
- Property Management
- Capital Projects Management
Certification
- CPM - Certified Property Manager
- ACOM- Accredited Commercial Office Manager
Professionalreferences
- Brian Becker, Project Manager, 702-395-9244 ext 414
- Jeff Berry, Sales Manager, 702-340-2179
- Jill Glover, For Rent Sales, 702-468-9697
- Mike Moore, Moore Air, 702-326-7640
Timeline
Senior Property Manager - Bridge33 Capital LLC
10.2018 - 09.2024
Regional Property Manager - Advanced Management Group Nevada LLC
04.2015 - 10.2018
Regional Property Manager - Becker Enterprises
08.2007 - 04.2015
Sales Producer - Allstate Insurance
07.1998 - 08.2004
Western Governors University - Bachelors, Business Management
Las Vegas High School - High School,
- CPM - Certified Property Manager
- ACOM- Accredited Commercial Office Manager
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