CHRISTY JENSEN
Folsom,CA
Summary
Result-driven professional with experience in business analysis, compliance auditing, and process improvement within healthcare. Skilled at collaborating with cross-functional teams and stakeholders to align priorities, resolve high-priority issues, and drive operational efficiency. Proficient in ServiceNow, SharePoint, and regulatory documentation, with a proven track record of delivering accurate, timely results in fast-paced, high-stakes environments. Recognized for quickly integrating into established teams, building strong relationships, and contributing to consulting deliverables from day one.
Overview
4
4
years of professional experience
Work History
Business Analyst (Contract for Kaiser Permanente)
Randstad
Folsom, California
04.2025 - Current
- Ensured compliance with regulatory requirements by managing correspondence workflows, tracking defects, and validating data accuracy.
- Analyzed audit findings and flagged correspondence issues, proactively identifying and resolving compliance risks.
- Partnered with team members and stakeholders to assess issues, determine ServiceNow ticket creation, and manage high-level requests with precision.
- Prioritized and resolved urgent issues, performing root cause analysis and thorough follow-ups to guarantee closure.
- Integrated seamlessly with a cohesive team, matching the productivity of colleagues with years of tenure within weeks of onboarding while building relationships.
Administrative Assistant
Paragon Professional Services, LLC
11.2024 - 03.2025
- Exported documents from Word and Excel to PDFs, and organized them into appropriate sections of reports exceeding 1,000 pages.
- Managed and organized documents for meetings.
- Conducted reporting to support operational tracking and compliance.
- Prepared and organized documentation for client meetings and presentations.
- Partnered with leadership to streamline workflows, enabling faster project turnaround, and improved team efficiency.
Quality Control Analyst
Insight Global
04.2023 - 07.2024
- Utilized SQL and Excel to review, analyze, and document quality assurance data
- Monitored production processes ensuring 100% compliance with quality standards, reducing defects by 75%
- Managed detailed records of inspections results using Microsoft Excel
- Generated detailed inspection reports identifying defects, reducing error rates by 80%
Program Coordinator
Tinker LLC
01.2022 - 08.2022
- Provided administrative assistance as well as program coordination directly to the President of a rapidly growing company.
- Met and exceeded sales targets as well as productivity call to install and implement efficiency education content for teachers to use in the classroom.
- Maintained daily reports using advanced Excel Functions, Word, Quickbooks, Zoho CRM, and Endicia professional
Education
Bachelor of Administratuve Justice - Administrative Justice
University of Hawaii At Hilo
12.2021
Associate of Science -
Sierra College
Rocklin, CA05-2019
Skills
- EPIC / TAPMEM
- ORACLE
- Sharepoint
- ServiceNow
- Teams
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Adobe Acrobat
- Data Analysis
Awards Activities
Volunteer Work, Volunteered on a quarterly basis within the local community.
Timeline
Business Analyst (Contract for Kaiser Permanente)
Randstad
04.2025 - Current
Administrative Assistant
Paragon Professional Services, LLC
11.2024 - 03.2025
Quality Control Analyst
Insight Global
04.2023 - 07.2024
Program Coordinator
Tinker LLC
01.2022 - 08.2022
Bachelor of Administratuve Justice - Administrative Justice
University of Hawaii At Hilo
Associate of Science -
Sierra College
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