Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Care Manager
Health Wealth Safe Inc
10.2019 - Current
Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
Managed over 350 patients and served as a liaison between patients, families, physicians and other healthcare professionals for seamless care coordination efforts.
Educated patients and families on API devices and health care services to better manage conditions.
Assisted patients with API devices troubleshooting by analyzing API device requests and responses, verifying authentication credentials, checking network connectivity, and reviewing relevant logs to pinpoint errors related to data transmission or formatting
Maintained detailed records in compliance with agency standards and regulations.
Conducted thorough assessments to identify patients' needs, strengths, and barriers to achieving optimal health outcomes.
Medical Laboratory Technician
Division Of The Superior Court Probation Service
08.2015 - 04.2019
Interacted with multiple courts for drug screening
Utilized WinTox software to create test panels and order for drug screening and/or confirmation tests
Performed on-site specimen drug screen collections
Prepared chemical solutions, reagents and specimens for V-twin analyzer
Performed calibration and control Run and analyze 80-200 specimen samples daily, report findings to numerous courts,
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Followed safety protocols to maintain safe and secure laboratory environment.
Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Student Assistant
University of Georgia Cellular Biology Research
08.2014 - 08.2015
Performed daily maintenance to provide fully operational laboratory
Routinely prepared growth media, petri plates, chemical solutions
Designed and conducted experiments under the supervision of professor and faculty
Maintained accurate records and data of procedures used to conduct experiments
Became familiar with molecular biology procedures including DNA extraction, PCR, agarose gel electrophoresis, western blotting, purification of DNA from an agarose gel
Safely disposed contaminants; sterilized laboratory equipment by autoclaving
Enhanced laboratory efficiency by organizing and maintaining files, records, and resources.
Education
Bachelor of Science - Biology
University of Georgia
Athens, GA
Bachelor of Science - Psychology
University of Georgia
Athens, GA
Skills
Able to grasp new concepts quickly and efficiently, strong logical and analytical skills
Excellent clerical and data management abilities
Proficient in use of Microsoft Word, Excel, Power point, Spreadsheets, Web and social media; Fast typist
Ability to listen, to communicate and to relate to others on personal or professional level
Ability to work under pressure, Self-motivated
Ability to effectively work individually and in team environment
Bilingual - English, Korean
Timeline
Care Manager
Health Wealth Safe Inc
10.2019 - Current
Medical Laboratory Technician
Division Of The Superior Court Probation Service
08.2015 - 04.2019
Student Assistant
University of Georgia Cellular Biology Research
08.2014 - 08.2015
Bachelor of Science - Biology
University of Georgia
Bachelor of Science - Psychology
University of Georgia
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