Christy Le

• Assist in the construction of income statements and preparation of payroll

• Manage front cashiers in areas of monies handling, voids, shift breaks.

• Interface directly with customers to provide assistance and resolve problems.

• Provide management, leadership and guidance to nail technicians.

• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

• Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
• Streamlined drive-thru operations by maintaining a clean and organized workspace.
• Increased order accuracy with careful attention to detail when handling customer requests.
• Collaborated with team members to ensure timely food preparation and delivery for drive-thru customers.
• Handled cash transactions accurately, ensuring proper change distribution and secure storage of funds.
• Managed high-pressure situations during peak hours, maintaining composure and professionalism in handling challenging exchanges.
• Maintained clear communication with kitchen staff to guarantee accurate order fulfillment within established timeframes.
• Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
• Kept kitchen, counter and dining areas cleaned and sanitized.