Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christy Logan

Calabasas,CA

Summary

Dedicated Risk Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director Operational Risk Management

First Citizens Bank
06.2019 - Current
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups.
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Developed and controlled execution of reporting and analytics for multiple operations departments.
  • Established strategy for operations reporting and analytics, identifying key needs for deliverables while driving continuous improvement of processes.
  • Taught employees how to control risks at front line.
  • Applied subject matter expertise and industry knowledge to provide independent oversight to operational risk management activities.
  • Oversaw organization-wide banking function, challenging existing operational risk routines to improve identification, access control and incident reporting standards.
  • Established and oversaw application of operational risk policies, technology and tools and governance processes to create lasting solutions for minimizing losses.
  • Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
  • Employed strong program management skills to successfully define and manage ongoing initiatives designed to control operational risks.
  • Developed risk assessment matrices and templates to increase visibility of risks and facilitate decision making.

Director of Compliance Operations

Water And Power Community Credit Union
09.2017 - 06.2019
  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
  • Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
  • Prepared training programs to improve compliance at all levels.
  • Gathered, organized and evaluated data to make accurate assessments of current operations.
  • Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
  • Counseled committees and department heads regarding compliance risks and standards.
  • Scheduled and conducted evaluations of company policies, procedures and internal control structures.
  • Monitored data export from internal and external systems, identifying and reporting potential risks.
  • Created policies and programs to encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation.

Vice President/Senior Operations Manager

Bank Of America
03.2010 - 09.2017
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Trained and guided team members to maintain high productivity and performance metrics.

CEO

Raj
02.1998 - 02.2010
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.

Education

Master of Arts - Communications Management

The University of Alabama
Tuscaloosa, AL

Bachelor of Arts - Communications

The University of Alabama
Tuscaloosa, AL
05.1988

Skills

  • Executive-Level Presentations
  • Compliance Risk Management
  • Risk Identification
  • Data Integrity
  • Regulatory Requirements
  • Department Management
  • Strategic Execution
  • Business Recovery and Sustainability
  • Department Oversight
  • Program Oversight
  • Regulatory Reporting Requirements

Certification

  • Risk Management , NCUA
  • Paralegal, American Institute of Paralegal Studies
  • CRCM, American Banker's Association

Timeline

Director Operational Risk Management

First Citizens Bank
06.2019 - Current

Director of Compliance Operations

Water And Power Community Credit Union
09.2017 - 06.2019

Vice President/Senior Operations Manager

Bank Of America
03.2010 - 09.2017

CEO

Raj
02.1998 - 02.2010

Master of Arts - Communications Management

The University of Alabama

Bachelor of Arts - Communications

The University of Alabama

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Christy Logan