Christy Loving
Earlysville,VA
Summary
Skilled in operating and maintaining diverse printing press equipment, including digital, offset, and flexographic presses. Bring comprehensive understanding of color theory, prepress operations, and finishing techniques to ensure high-quality print production. Possess strong troubleshooting skills, ability to work under tight deadlines, and commitment to workplace safety. Improved workflow efficiency and reduced waste through effective process optimization in previous roles.
Attentive professional skilled in using technical tools and systems to set up and produce print materials. Accomplished at leveraging productivity to meet and exceed target worklists. Excellent communication and relationship-building skills.
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
15
15
years of professional experience
Work History
Printer Operator
Printsource Inc.
Charlottesville, Virginia
03.2023 - 08.2023
- Prioritized workload to achieve maximum output and meet customer deadlines.
- Adjusted equipment and computer interface to print various sized projects using different paper stocks.
- Assisted in training new employees on how to use the equipment safely and effectively.
- Adjusted color balance to ensure consistency in printed material.
- Loaded paper into feeders for each job run.
- Jogged and stacked paper, delivering blank or partially printed stock to equipment.
Pharmacy Technician
Walgreens
Louisa, Virginia
06.2012 - 05.2013
- Performed regular medication audits to ensure compliance with regulatory standards.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Established or maintained medications and other patient profiles.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
Pharmacy Technician
CVS Pharmacy
Charlottesville, VA
02.2011 - 06.2012
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Restocked shelves with new supplies of medications as needed.
- Prepared and processed medical insurance claim forms and records.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Cashier
Dillwyn Pharmacy
Dillwyn, Virginia
09.2008 - 05.2011
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Greeted customers promptly and responded to questions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Discounted purchases by scanning and redeeming coupons.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned items and checked pricing on cash register for accuracy.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy Online
Tampa, FL08-2021
High School Diploma -
Buckingham County High School
Buckingham, VA06-1998
Skills
- Equipment adjustment
- Color management
- Paper stock handling
- Print production
- Quality control
- Customer service
- Inventory management
- Machine operation
- Medication preparation
- Prescription processing
- Insurance verification
- Patient profiling
- Data entry
- Team collaboration
References
References available upon request.
Timeline
Printer Operator
Printsource Inc.
03.2023 - 08.2023
Pharmacy Technician
Walgreens
06.2012 - 05.2013
Pharmacy Technician
CVS Pharmacy
02.2011 - 06.2012
Cashier
Dillwyn Pharmacy
09.2008 - 05.2011
Associate of Science - Healthcare Management
Ultimate Medical Academy Online
High School Diploma -
Buckingham County High School