Christy Madrie
Altoona,AL
Summary
Experienced medical professional with 19 years of experience in medical field working with Intellectual and Physical Disabled. Red Cross certified instructor in First Aide / AED / CPR. Customer services. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ascension St. Vincent Blount PCP
04.2022 - 06.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Verified patient insurance coverage and collected required co-payments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Clinical Aide Manager
ARC of Central Alabama
06.2005 - 04.2022
- Manage a team of four Clinical Aids
- Communicate to clients, family, team members and medical professionals regarding medical events or concerns
- Arrange doctor appointments for clients - example: Primary, Vision, Dental, Neurology, Cardiologist, ENT, Physical Therapy, Psychiatry, and transportation
- Manage up to 60 inhouse and community clients at a time with varying Mental (MI), Intellectual (ID), and Physical disabilities
- Communicate with Pharmacy on daily basis
- Receive and process prescriptions including payment
- Manage Budget for clients including, medical copays, prescriptions, insurance and transportation
- Schedule bimonthly CPR/AED/First Aid Classes
- Along with entering class courses into the American Red Cross database
- Printing off class certificates for participants
- Administrate medicines on timely basis per the MAC II guidelines
- Maintain medical documentation daily - example update new orders from doctors, changes of medications, create and upkeep forms to track Blood Pressure, Blood Sugar, Physical Therapy, Intake and output of fluid and other tracking information
- Communicate with vendors to purchase new durable medical equipment along with Insurance company to get equipment paid for
- Generate a Weekly schedule of appointments for distribution
- Consumer service.
- Assisted with the implementation of new electronic health record system leading to enhanced data management practices within the facility.
- Streamlined clinical processes for improved efficiency, assisting with daily tasks such as patient intake and data entry.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients.
- Promoted a positive work environment by fostering strong relationships among clinical team members through collaboration and communication efforts.
Laundry Tech
Gadsden Regional Medical Center
01.2004 - 01.2005
- Daily upkeep of hospital garments, sheets and blankets
- Daily transportation of clean linens to main hospital
- Weekly pickups of soiled linens from nursing homes and funeral homes
- Maintain logs of cleaning products, new linens and old linens.
Direct Care, Medical/Health Care Assistant
ARC of Blount County
02.2002 - 01.2003
- Light house cleaning
- Prepare meals for 2-3
- Personal Hygiene to male and female
- Administered medication on a timely basis
- Checked Blood Pressure/Blood Sugar on timely basis
- Physical Therapy
- On Call for Medical Assistants
- Transport clients to Doctor Appointments.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Scheduled and accompanied clients to medical appointments.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Medical Assistant in the Medical Department. Medical Externship
Quality of Life Health Service
06.2001 - 08.2002
- Medical Intake
- Vital Signs
- Administering Medications
- Clinical Laboratory
- Venipuncture Hematological and Blood Chemistries
- Electrocardiography
- Filling/ Telephone Techniques
- Insurance Claims.
Caregiver
Mr. Ralph Conner
10.1998 - 06.2001
- Administrated medicines on timely basis
- Procedures for respiratory therapy
- Light house cleaning / Prepare meals for 2.
Education
Certified Clinical Medical Assistant
National Health Career Association
Medical Assistant, Computers (MSA, Word, Medical Transcription), Accounting I, Principles and Applications of Medical Insurance, Medical Lab, Hematology, Phlebotomy, Diagnostic and Therapeutic Procedures, First Aid and CPR, Medical Coding -
Gadsden Business College
Rainbow City, AL06.2001
High School Diploma -
West End High School
Walnut Gove, AL05.1999
Skills
- CPR/AED/First Aid Instructor – Certificate ID: 12EOVA
- Creating documents using Microsoft Word, Excel and PowerPoint
- Injection (3 types: IM, SQ, ID)
- Venipuncture (, antecubital fand hand sticks)
- AccuCheck\Glucometer (procedures and reading)
- Centrifuge Operation
- Urinalysis collection and interpretation of dipstick and some reagent tablets
- Vital Signs (Temperature, Pulse, Respiration, Blood Pressure)
- Micro Hematocrit: Obtaining and reading results
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Vital signs monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Laboratory Specimen Collection
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- Patient Flow Management
- Medical supply inventory
- Medical office administration
- OB/GYN procedures
- Professional Bedside Manner
- Monitoring patient progress
- Emergency Response Preparedness
- Companionship and emotional support
- Dementia and Alzheimer's knowledge
Certification
- CCMA - Certified Clinical Medical Assistant-#L3M6P7J5
Timeline
Medical Assistant
Ascension St. Vincent Blount PCP
04.2022 - 06.2024
Clinical Aide Manager
ARC of Central Alabama
06.2005 - 04.2022
Laundry Tech
Gadsden Regional Medical Center
01.2004 - 01.2005
Direct Care, Medical/Health Care Assistant
ARC of Blount County
02.2002 - 01.2003
Medical Assistant in the Medical Department. Medical Externship
Quality of Life Health Service
06.2001 - 08.2002
Caregiver
Mr. Ralph Conner
10.1998 - 06.2001
Certified Clinical Medical Assistant
National Health Career Association
Medical Assistant, Computers (MSA, Word, Medical Transcription), Accounting I, Principles and Applications of Medical Insurance, Medical Lab, Hematology, Phlebotomy, Diagnostic and Therapeutic Procedures, First Aid and CPR, Medical Coding -
Gadsden Business College
High School Diploma -
West End High School
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