Christy McLain
Freeport,ME
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Maine Metal Roofing
09.2020 - Current
- Screen calls and emails and initiate actions to respond to or direct messages for staff.
- Maintain customer records using CRM software
- Prepare customer quotes and invoices
- Use software to coordinate meetings, appointments, and tasks.
- Uphold strict timetables by maintaining accurate, balanced calendars.
- Schedule appointments and handle calendars.
Graduate Teaching Assistant
Middle Tennessee State University
08.2008 - 12.2010
- Taught college-level biology labs to 100 students per semester
- Created engaging and effective learning environment
- Kept accurate records of student performance to track student progress and provide feedback on performance.
- Participated in and contributed to departmental meetings to stay informed about university policies and initiatives.
- Mentored students through office hours and one-on-one communication.
- Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
- Enhanced student comprehension by incorporating visual aids and real-world examples into lectures.
- Checked assignments, proctored tests, provided grades according to university standards.
- Helped students develop diligent study habits and strategies to achieve successful outcomes.
- Collaborated with staff in curriculum reviews to improve course and program offerings.
Interpretive Ranger
National Park Service at Natchez Trace Parkway
07.2008 - 12.2010
- Created and performed interpretive talks for groups of up to 30 people
- Worked independently in the field
- Provided excellent customer service
- Ensured visitor safety by monitoring trails and facilities, and addressing potential hazards promptly.
- Participated in professional development opportunities to stay current on best practices within field of interpretation.
- Collaborated with park staff to create educational materials for various age groups, promoting environmental stewardship.
- Promoted education on ecology, natural resources and environmental concerns to visitors through captivating presentations, elaborate exhibits, and hands-on workshops.
- Planned activities like nature hikes to educate children and adults about issues facing local habitats.
Manager Relief
Carmike Cinemas-Thoroughbred 20
12.2001 - 08.2004
- Learned and helped run concessions, box office, coffee shop, and the floor
- Assisted in all closing operations including counting cash drawers and delivering money to bank, inputting financial information into computer, making sure everything was cleaned and locked up
- Assisted in weekly payroll
- Managed over 20 employees at a time
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Responsible for hire/separation paperwork
- Counted and stocked inventory
- Recruited, interviewed and hired employees
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Reduced waste and pursued revenue development strategies to keep aligned with sales and profit targets.
- Managed and motivated employees to be productive and engaged in work.
Education
Master of Business Administration - Entrepreneurship
Louisiana State University
Shreveport, LA05.2024
Master of Science - Biology
Middle Tennessee State University
Murfreesboro, TN05.2010
Bachelor of Science - Biology
Tennessee Technological University
Cookeville, TN08.2007
Skills
- Excellent communication and interpersonal skills
- Self-starter with professional manner
- Highly organized with great attention to detail
- Proficient in Microsoft Office Suite
- Skilled in time management and multitasking
- Team player
- Critical thinker with excellent problem-solving skills
- Quick learner
- Research skills
- Outstanding interpersonal skills
- Data Analysis
Laboratory Skills
· Pipetting
· Proper sterilization techniques
· Microscopy
· Lab safety
· Media preparation
· Centrifugation
· TEM/SEM
· Weighing
· Autoclave
· Mass Spectrometer
· PCR
· Streak Plates
· Gel electrophoresis
· Hood work
· Lab maintenance
· Cell Cultures
Timeline
Administrative Assistant
Maine Metal Roofing
09.2020 - Current
Graduate Teaching Assistant
Middle Tennessee State University
08.2008 - 12.2010
Interpretive Ranger
National Park Service at Natchez Trace Parkway
07.2008 - 12.2010
Manager Relief
Carmike Cinemas-Thoroughbred 20
12.2001 - 08.2004
Master of Business Administration - Entrepreneurship
Louisiana State University
Master of Science - Biology
Middle Tennessee State University
Bachelor of Science - Biology
Tennessee Technological University