Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christy Moua

Christy Moua

MINNEAPOLIS,Minnesota

Summary

With a proven track record at Umarou, I excel in affordable housing and interpersonal communication, enhancing tenant satisfaction and streamlining property management processes. Recognized for exceptional service, I've developed vital partnerships and significantly improved client well-being. My expertise spans from meticulous lease administration to compassionate patient care, driving project success and exceeding customer expectations.

Overview

1
1
year of professional experience

Work History

Housing Coordinator

Umarou
Saint Paul , MN
08.2024 - Current
  • Performed administrative duties such as filing, data entry, recordkeeping.
  • Scheduled routine maintenance services for vacant units prior to occupancy.
  • Formed partnerships to increase awareness of housing for economic competitiveness.
  • Maintained positive relationships with landlords by responding promptly to inquiries or complaints.
  • Processed applications for new tenancy in accordance with relevant laws and regulations.
  • Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
  • Made referrals to utilize community resources for resident's needs.
  • Collaborated with local government agencies on initiatives related to affordable housing availability.
  • Inspected vacated units upon move-out for damage assessment purposes.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Organized and maintained accurate records of housing contracts, leases, and rental agreements.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Home Health Aide

Zack
Brooklyn Center, MN
06.2024 - Current
  • Checked patients' pulse, temperature and respiration.
  • Administered medications as instructed by physician or nurse practitioner.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Assisted with client personal care needs to foster independence and well-being.
  • Improved patient outlook and daily living through compassionate care.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Documented care provided and submitted notes to supervisor.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Assisted in ambulation and exercise routines for clients.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Transported clients to doctor appointments and social events.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Transported individuals to medical appointments and assisted with errands.
  • Worked effectively in team environments to make the workplace more productive.

Education

Bachelor of Arts - Interdisciplinary Studies

Mankato State University
Mankato
12-2024

High School Diploma -

Prairie Seeds Academy
Minneapolis, MN
06-2015

Skills

  • Affordable housing
  • Tenant rights
  • Temporary housing
  • Rent collection
  • Lease administration
  • Property inspections
  • Client documentation
  • Patient transportation
  • Medication organization
  • Nutritional meal preparation
  • Care plan assessment
  • Meal preparation
  • [State] Driver's license
  • Medication administration
  • Feeding assistance
  • Ambulation assistance
  • Interpersonal communication
  • Safety procedures
  • Recording vital signs
  • Personal care services
  • Case management experience
  • Patient care
  • Care plan management
  • Patient transport
  • Mobility activities
  • ADL support
  • Vital signs monitoring

Timeline

Housing Coordinator

Umarou
08.2024 - Current

Home Health Aide

Zack
06.2024 - Current

Bachelor of Arts - Interdisciplinary Studies

Mankato State University

High School Diploma -

Prairie Seeds Academy
Christy Moua