Summary
Overview
Work History
Education
Skills
Leadership Experience
Personal Information
References
Timeline
Generic

Christy Owens Jaeger

APO,AE

Summary

Organized and people oriented professional with over 5 years of experience in Human Resources Administration and excellent customer service and communication skills

Overview

17
17
years of professional experience

Work History

Human Resource Assistant CHRA NAF C2SC

08.2022 - Current
  • Responsible for recruiting and placement of new hire selectees, utilize USA Staffing for recruiting and onboarding selectees; advise management on recruiting and placement; review applications, resumes, and determine eligibility; utilize regulations to determine preference and employment actions, utilize and update AutoNOA, EMPRESS, eOPF, Ariel Employee Benefits System, and DCPDS; run reports in various systems to collect data and for quality control purposes; Conduct New Hire Orientation and also Job fairs for recruiting purposes; advise on entitlements, benefits, logistical support, and privileges; research complex recruiting, staffing, and benefits issues; assist selectees in obtaining fingerprints, initiating background investigation, and following through until adjudication; answering phone calls and emails in a timely manner to offer excellent customer service; collaborate with team members and with other teams; Proficient in multiple CHRA NAF systems and applications: USAS, DCPDS, AutoNOA, NIFMS, BCVT, PSIP, Outlook, Teams, FASCLASS, Service Now, eOPF, ARIEL, EMPRESS, Word, Excel, Powerpoint

Front Desk Clerk

Stuttgart Army Lodging
10.2021 - 08.2022
  • I assisted guests with all aspects of their stay, from reservation to check out, processed payments, including TLA and credit card payments, conducted inventory and ordering supplies, ensured garrison policies are being adhered to, including COVID policies, created accounts and verified information, answered phones and responded to emails, handled group reservations for large groups as well as VIPs, updated wait lists as necessary, advised guests on German culture

Owner/Operator

Southern Charm Boutique
10.2013 - 10.2015
  • As sole proprietor I was responsible for: Scheduling, hiring, employee relations, policies and procedures, Inventory, purchasing, bookkeeping, Implementation and utilization of a POS system that included inventory and credit card processing, Providing exceptional customer service, active social media presence, and marketing
  • Member of Charles Town Now Event Committee, responsible for event planning for the town

Human Resource Administrator

Booz Allen Hamilton
05.2008 - 10.2010
  • Participated in New Hire Orientation, collecting and reviewing paperwork and HR presentation of benefits and policies to 50+ new hires, Managed leave cases for employees on short/long term disability, short/long term military leave (which included calculating a pay differential), FMLA, and worker's compensation, Knowledgeable in health, dental, vision, 401K, pension, FSA and HSA accounts, and COBRA as well as mediating issues between employees and vendors for claims and billing issues, as well as staffing, pay administration, and labor relations, Utilized expertise in compliance to help write and interpret policies, procedures, regulations and directives, Trained and directed new team members, Processed terminations and out-processed employees, Utilized computer programs such as Sharepoint, HRIS, People Soft, Excel, Word, Powerpoint, Publisher, Outlook, Access, and SAP

Human Resource Analyst

Computer Sciences Corporation
09.2007 - 05.2008
  • Assisted employees with benefits questions and issues including medical, dental, retirement, worker's compensation, and tuition reimbursement, Answered questions regarding policies and procedures, payroll, taxes/withholding, terminations and new hires, Researched HR issues and ensured proper documentation was complete, Trained new HR analysts, Used a ticketing system to escalate issues, Worked on the help desk for escalated tickets

Education

Secondary Education and Social Studies

Hopkinsville Community College

Secondary Education and Social Studies

Pitt Community College

AAS - General Studies

Blue Ridge Community and Technical College
01.2018

Skills

  • Communication
  • Customer Service
  • Organized
  • Efficient
  • Technical

Leadership Experience

  • Charles Town Now Board 2013 - 2015
  • Treasurer of the Woods of Wheatland HOA from 2014-2017
  • Youth leader at Harvest Pointe Church 2014-2018
  • Participated in raising funds, collecting, and delivering donations for the refugees from Afghanistan and Ukraine

Personal Information

Title: Human Resources Assistant

References

Aimee Robida, Human Resources Assistant, NAF C2SC, Stuttgart, Germany, 314-593-7031, +49 (0)9641 705937031

Timeline

Human Resource Assistant CHRA NAF C2SC

08.2022 - Current

Front Desk Clerk

Stuttgart Army Lodging
10.2021 - 08.2022

Owner/Operator

Southern Charm Boutique
10.2013 - 10.2015

Human Resource Administrator

Booz Allen Hamilton
05.2008 - 10.2010

Human Resource Analyst

Computer Sciences Corporation
09.2007 - 05.2008

Secondary Education and Social Studies

Hopkinsville Community College

Secondary Education and Social Studies

Pitt Community College

AAS - General Studies

Blue Ridge Community and Technical College

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Christy Owens Jaeger