CHRISTY PANNELL
Afton,VA
Summary
Highly skilled and resourceful professional who brings creativity, talent and an energetic attitude to every situation. Excellent communication and interpersonal skills with proven ability to interact with, as well as support effective partnerships with corporate senior management, peers and direct reports. Exceeds standards of excellence in challenging and dynamic environments while maintaining a strong sense of commitment to workplace ideals and deadlines. Effective and confident in communicating with individuals and groups on all levels.
Overview
23
23
years of professional experience
Work History
Administrative Specialist
University Of Virginia Health System-Procurment
10.2023 - Current
- Management: Oversee item file mailbox, prioritizing requests and ensuring timely completion according to urgency.
- Research: Utilize PeopleSoft, GHX (Nuvia and CCXpert), and product/vendor websites to conduct thorough research on complex item file additions, verifying uom, pricing, item IDs, and other relevant information.
- Data Entry: Input new products into the item file via PeopleSoft to generate item IDs for ordering purposes.
- Customer Service: Provide exceptional customer service to requesters, addressing and resolving issues with items promptly and efficiently.
- Collaboration: Collaborate closely with buyers to update items, minimizing order/pricing exceptions and ensuring smooth procurement processes.
- Analysis: Analyze and manage Owens & Minor daily reports and PeopleSoft pricing reports to inform decision-making and streamline operations.
- Discontinuation: Identify and execute discontinuation of items as necessary, maintaining the accuracy and relevance of the item file.
- Requisition Creation: Generate departmental requisitions for Procurement Ops and other departments as required.
- Procedure Development: Develop and implement item file procedures to optimize efficiency and accuracy in procurement operations.
- Approval: Act as an approver for the Health System Demand Payments process, ensuring compliance and accuracy.
- Office Support: Provide general office support by handling work orders, key requests, and other administrative tasks as needed.
Administrative Specialist
University Of Virginia Health System
10.2014 - 10.2023
- Investigate date-of-service issues
- Correct or create HAR's and move charges as necessary
- Retrieve and analyze reports
- Performs customer service to internal and external clients in regards to laboratory billing
- Perform billing of Colonnades SNF patients
- Data base for reference lab CLIA certificates
- Obtain, maintain and update CLIAs and associated database to insure compliance with CAP
- Maintain database of UVA internal CLIAS
- Responsible for updating Medical Laboratories website with current accreditation materials
- Place orders, track and maintain spreadsheet with Capital purchases
- Assign O drive access to Lab employees and others as requested
- Own and update Laboratory email groups within Outlook.
Administrative Specialist
UVA-Medical Laboratories
11.2006 - 10.2014
- Assistant to Lab Administrator: generate letters, set up meetings, power point presentations, special projects and coordinate calendar
- Provide customer support to internal and external customers
- Help coordinate relocations and renovations and follow action as required
- Generate and follow up with work orders
- Act as liaison with other departments
- Lab event coordination: lab week, holiday party and monthly employee lunches
- Conduct all general office duties (order supplies, payment of invoices and employee reimbursements)
- Lab Compliance audits and edits
- Work with internal databases in order to edit billing issues
- CLIA/accreditation records maintained for Medical Laboratories, Point-of-Care Testing sites and referral labs
- Track CLIA expirations and pay for renewal certificates
- Assist with arrangements for inspections by The Joint Commission and College of American Pathologists
- Telephone Counselor for Medical Laboratories: submit and track TSRs, maintain complete internal phone records including FAC cards and long distance and pager reports and annual phone directory updates
- Review/coordinate subpoenas and other requests for release of diagnostic materials and record in electronic medical record
- Provide agendas and take minutes for the following meetings: Quality Assurance, Safety, Point-of-Care, and Lab Managers Meetings.
Mortgage Closer/Post Document Specialist
Options, LLC
08.2001 - 11.2006
- Provide customer service to borrowers (contacting customer in regards to changes, questions and concerns regarding their loan status, terms and documentation)
- Responsible for preparing preliminary instructions for attorney/settlement agent
- Run reports/update closing board in order to track loan closings
- Work closely with processing department to insure file is clear, salable and ready to close
- Collect required documents from attorney/settlement agent; verify that said documents are accurate
- Review files and complete loan flow sheet
- Enter information into Mortgageware
- Ensure program, loan amount and other loan information is correct and input properly
- Prepare all closing documents including Deed of Trust and Note
- Scan/overnight packages to proper settlement agent
- Prepare wire request
- Calculate wire amounts for closing funds
- Submit wire request to appropriate accounting department
- Verify with Peachtree that all monies for credit reports, appraisals and all other fees have been collected, if not ensure that balances are collected at the time of settlement
- Work closely with management and other departments to verify that the company is in compliance with all guidelines.
Administrative Assistant
Fox Staffing/St
02.2001 - 08.2001
- Accountable for all departmental administrative functions including answering phones and sorting mail
- Composed, edited and revised office memorandums and correspondence, updated and changed correspondence lists, prepared and coordinated outgoing faxes and mail
- Copied and filed reports, purchase orders and invoices, established and maintained filing systems
- Calculated after care accounts and mail invoices, received after care checks, copied and deposited into the correct account
- Processed vendor invoices for payment and assisted with accounts payable and receivable
- Maintained office inventory and order supplies
- Provided timely office services and support for the department
- Followed up on deadlines and assisted with reports
- Handled confidential and sensitive information and worked independently to complete appointed tasks and all other duties or projects as assigned by direct manager
- Reported office equipment problems and schedule needed repairs.
Education
Some College (No Degree) -
Piedmont Virginia Community College
Charlottesville, VAHigh School Diploma -
Nelson County High School
Lovingston, VA06.1999
Some College (No Degree) -
Virginia Western Community College
Roanoke, VA01.1992
Skills
- Proficient in Microsoft Office, EPIC/Beaker and various industry databases and websites
- Pays close attention to detail with tasks and document management
- Excellent organization skills while effectively multi-tasking various assignments
- Maintains strong communication and interpersonal skills
- Enthusiastic and genuine customer service
- Proven expertise in prioritization and scheduling large assignments, writing procedures, formal letters, and corporate memorandums
- Flexibility to work in a team or individual environment process improvement and task documentation
Personal Information
Title: Data Specialist
Timeline
Administrative Specialist
University Of Virginia Health System-Procurment
10.2023 - Current
Administrative Specialist
University Of Virginia Health System
10.2014 - 10.2023
Administrative Specialist
UVA-Medical Laboratories
11.2006 - 10.2014
Mortgage Closer/Post Document Specialist
Options, LLC
08.2001 - 11.2006
Administrative Assistant
Fox Staffing/St
02.2001 - 08.2001
Some College (No Degree) -
Piedmont Virginia Community College
High School Diploma -
Nelson County High School
Some College (No Degree) -
Virginia Western Community College
Similar Profiles
Kristi Lanser DNP, NNP-BCKristi Lanser DNP, NNP-BC
Advanced Practice Registered Nurse: Neonatal Nurse Practitioner at University of Virginia Health SystemAdvanced Practice Registered Nurse: Neonatal Nurse Practitioner at University of Virginia Health System
Kathy Moorman SykesKathy Moorman Sykes
Staff Nuclear Medicine Technologist at Virginia Commonwealth University Health SystemStaff Nuclear Medicine Technologist at Virginia Commonwealth University Health System
Erin NorwoodErin Norwood
Nursing Student-Senior Synthesis: Pediatric ICU at Virginia Commonwealth University Health SystemNursing Student-Senior Synthesis: Pediatric ICU at Virginia Commonwealth University Health System