Hi, I’m
CHRISTY PAYNE
Greenwood ,NY
Summary
Knowledgeable Staffing Specialist with 3+-years record of successfully developing and implementing effective recruiting strategies. Manages administration of high-volume client requests, in-progress hiring processes and extensive candidate pool. Employs innovative techniques and abilities to support sourcing, selecting and onboarding objectives for most industry staffing needs. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Well-qualified Staffing Speicialist familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
17
years of professional experience
Work History
People Ready Temp AgencyIndianapolis, IN
Staffing Specialist /Banquet Server
07.2017 - 04.2020
Job overview
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Advertised job opportunities through attending Job Fairs events and posting open positions in social media platforms, Linkedin job boards and other media outlets.
- Recruited and trained over 25 individuals to work in management, hospitality, maintenance, security detail, technology and community programs.
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Uber And LyftIndianapolis, IN
Driver
04.2015 - 03.2018
Job overview
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
WalmartIndianapolis, IN
Customer Service Associate
01.2016 - 08.2017
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Meaningful Day ServicesIndianapolis, IN
Residential Direct Support
02.2015 - 03.2016
Job overview
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
Res Care Of IndianaIndianapolis, IN
Residential Support Worker
05.2006 - 08.2014
Job overview
- Provided counseling and crisis intervention services.
- Helped build important life skills such as cooking and cleaning.
- Supervised 8 residents within facility and on community outings.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored client medications and adherence to individual treatment plans.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
Education
San Diego City CollegeSan Diego, CA
No Degree from Cosmotology
Victoria Special CareEl Cajon .C,
Mark Twain Sr. High SchoolSan Diego, CA
High School Diploma
06.1994
Victoria Special CareEl Cajon ,C.A.
CNA Certification from Nursing Assistant
06.1999
Skills
- Procedures Compliance
- Performance Optimization
- Call Documentation
- Upbeat and Positive Personality
- Customer Data Confidentiality
- Responding to Difficult Customers
- Understanding Customer Needs
Timeline
Staffing Specialist /Banquet Server
People Ready Temp Agency
07.2017 - 04.2020
Customer Service Associate
Walmart
01.2016 - 08.2017
Driver
Uber And Lyft
04.2015 - 03.2018
Residential Direct Support
Meaningful Day Services
02.2015 - 03.2016
Residential Support Worker
Res Care Of Indiana
05.2006 - 08.2014
San Diego City College
No Degree from Cosmotology
Victoria Special Care
Mark Twain Sr. High School
High School Diploma
Victoria Special Care
CNA Certification from Nursing Assistant
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