Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Christy Perkins

Salem,UT

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over six years of management performance.

Overview

11
11
years of professional experience

Work History

Area Manager

Sport Clips
01.2016 - Current
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Managed inventory through detailed monitoring of daily operations and stock.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Developed compelling presentations to gain approval for ideas and communicate results.

Assistant Manager

SportClips Haircuts
08.2017 - 12.2019
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Health Unit Coordinator

Intermountain Healthcare
11.2012 - 12.2014
  • Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Aided physicians'' workflow efficiency by accurately transcribing orders into appropriate systems.
  • Facilitated smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
  • Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
  • Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
  • Expedited insurance authorizations for treatments or procedures, streamlining financial aspects of patient care delivery.
  • Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
  • Assisted in the development and implementation of policies and procedures to enhance overall health unit operations.
  • Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.

Education

Psychology

BYU-Idaho
Rexburg, ID

Cosmetology

Total Cosmetology Training Center
Spokane, WA
07.2007

Skills

  • Business Development and Planning
  • Supply Chain Management
  • Controlling Costs
  • Operations Management
  • Employee Scheduling
  • Team Leadership
  • Customer Service
  • Team Development
  • Staff Training
  • Customer Relationship Management

Accomplishments

- Earned "Rookie of the Year" award for the region of Utah and Idaho for highest performance of employees hired that year.

-Business of the Month (Payson City)

-Achieved Recognition with five national awards for outstanding sales performance.

-Team of the year. (Utah and Idaho)

-Received a First place award for elevating patron services through effective upgrades.

Languages

Spanish
Professional Working

Timeline

Assistant Manager

SportClips Haircuts
08.2017 - 12.2019

Area Manager

Sport Clips
01.2016 - Current

Health Unit Coordinator

Intermountain Healthcare
11.2012 - 12.2014

Psychology

BYU-Idaho

Cosmetology

Total Cosmetology Training Center
Christy Perkins