Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Pickett

Crawfordsville

Summary


Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

8
8
years of professional experience

Work History

Patient Health Navigator

Main Street Heath
09.2024 - Current
  • Implemented innovative strategies for enhancing overall efficiency in managing caseloads while maintaining high standards of patient care.
  • Empowered patients to make informed decisions about their health by providing thorough explanations of treatment options and potential outcomes.
  • Facilitated patient education sessions on various health topics, promoting wellness and disease prevention initiatives.
  • Identified barriers to care for underserved populations, implementing strategies to improve access to vital healthcare resources.

Assistant Manager

Flynn Restaurant Group
06.2019 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.

Server/Bartender Trainer

Flynn Restaurant Group
11.2016 - 06.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Applied Business - Business

Indiana Business College
Indianapolis, IN

Associate of Applied Science - Nursing

Purdue University
West Lafayette, IN

Skills

  • Employee scheduling
  • Food safety compliance
  • Staff training and development
  • Opening and closing procedures
  • Guest relations
  • Restaurant operations
  • Training and mentoring
  • Inventory control
  • Shift management
  • Customer assistance
  • Scheduling and labor control
  • Employee retention

Timeline

Patient Health Navigator

Main Street Heath
09.2024 - Current

Assistant Manager

Flynn Restaurant Group
06.2019 - 05.2022

Server/Bartender Trainer

Flynn Restaurant Group
11.2016 - 06.2021

Associate of Applied Business - Business

Indiana Business College

Associate of Applied Science - Nursing

Purdue University

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Christy Pickett