Christy Pilens
Wichita
Summary
Experienced with complex data analysis and deriving strategic insights to support business decisions. Utilizes advanced analytical tools to optimize processes and enhance productivity. Track record of leveraging data to identify opportunities and drive impactful changes.
Overview
18
18
years of professional experience
Work History
Tax Technology Senior Analyst
Koch Capabilities, LLC
Wichita, KS
10.2021 - Current
- Oversaw the implementation of process improvements across multiple functions, optimizing operational workflows and efficiency.
- Constructed and updated sophisticated financial models to provide critical insights for effective decision-making.
- Analyzed stakeholder input to identify key performance indicators and refine reporting frameworks for improved clarity and effectiveness.
- Implemented streamlined reporting mechanisms, significantly decreasing turnaround time for vital business insights.
- Analyzed team interactions to uncover areas for improvement, driving increased operational efficiency.
- Analyzed existing workflows and executed improvements to significantly boost team productivity.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Tax Technology Analyst
Koch Companies Services, LLC
Wichita, Kansas
10.2021 - 01.2023
- Diagnosed and addressed tax software challenges faced by end users to ensure seamless operation.
- Created and maintained several UIPath RPA processes to gain efficiencies and create value.
- Experience using multiple ERP applications (S4 Hana, SAP, Oracle, Maximo)
- Ensure appropriate users and authorities are in place for indirect tax software applications
- Led cross-functional teams in implementing technology upgrades, ensuring minimal disruption to operations.
- Assisted with deployment issues by clarifying user questions and identifying problems.
- Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
- Developed comprehensive training programs for new software implementations, enhancing employee proficiency and adoption rates.
Tax Software Analyst
Koch Companies Services, LLC
Wichita, Kansas
01.2014 - 01.2021
- Support end users with all tax software issues
- Ensure appropriate users and authorities are in place for all tax software applications (Corptax, OneSource, TIBCO EBX, etc.)
- Re-implemented the Corptax Partnership Module and assisted the groups by providing Excel tools to gain additional efficiencies.
- Develop system administration operational procedures for Thomson Reuters OneSource Tax Provision.
- Implemented Master Data Management Tool (TIBCO EBX) focused on Entity structure.
- Created and maintained several UIPath RPA processes to gain efficiencies and create value.
- Utilized Alteryx to provide Master Data to the teams for analysis.
- Experience using multiple ERP applications (S4 Hana, SAP, Oracle, Maximo)
- Ensure appropriate users and authorities are in place for all direct and indirect tax software applications
Contract Risk Administrator / CONTRAXX Software Administrator
Koch Business Solutions, LP
Wichita, Kansas
01.2008 - 01.2014
- Professional communication with counterparties and/or insurance agents to achieve desired risk expectations of Businesses
- Develop, configure, and maintain document libraries, reports in SharePoint
- Manage SharePoint end user accounts, permissions, and access rights in accordance with best practices regarding privacy and security
- Support end users with all SharePoint related issues
- Perform CONTRAXX software maintenance periodically
- Develop and maintain database objects such as tables, fields, and views
- Move, rebuild, or change database objects as required in production environment
- Evaluate and test new features and functionally
- Develop database administration operational procedures
- Ensure appropriate users and authorities are in place
Education
Bachelor of Business Management -
University of Phoenix
Wichita, Kansas01-2016
Skills
- Data analysis
- Report preparation
- Advanced Excel
- Tableau software
- PowerBI software
- Data modeling
- Alteryx analytics software
- Process improvements
- Multiple priorities management
- OneSource Tax Provision
- OneSource State Apportionment
- Project management
- Documentation and reporting
- Process enhancement
- Issue identification
- Workflow Analysis
- Continuous improvement
- Snowflake and Sigma
- Data interpretation
- Performance monitoring
Personal Information
Title: Tax Technology Analyst
Timeline
Tax Technology Senior Analyst
Koch Capabilities, LLC
10.2021 - Current
Tax Technology Analyst
Koch Companies Services, LLC
10.2021 - 01.2023
Tax Software Analyst
Koch Companies Services, LLC
01.2014 - 01.2021
Contract Risk Administrator / CONTRAXX Software Administrator
Koch Business Solutions, LP
01.2008 - 01.2014
Bachelor of Business Management -
University of Phoenix