Christy Prather
Havana,FL
Summary
- Meticulous and excellent at juggling multiple tasks and working under pressure.
- Highly ambitious with background in healthcare. Expertise in insurances, communication, and patient needs assessments.
- Experienced and professional with strong leadership and relationship-building skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Tallahassee Memorial Hospital
02.2024 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of inpatient and outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Checked patients in and out and collected payments.
- Prepared and processed patient referrals and transfer requests.
- Participated in daily huddles with physicians and their teams to prepare for clinic
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Hygiene Coordinator
Couch, Callaway, Carter, and Associates
03.2023 - 02.2024
- Strengthened interdepartmental communication by serving as a liaison between hygienists, dentists, and administrative staff.
- Enhanced office efficiency by coordinating and prioritizing hygiene tasks for a team of dental hygienists.
- Reduced wait times for appointments through efficient management of the hygiene schedule.
- Increased patient retention with exceptional customer service and prompt follow-up communication.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Verified dental insurance policies and obtained authorizations when necessary.
Administrative Assistant
Tallahassee Orthopedic Clinic
05.2015 - 04.2021
- Review insurance policies to determine coverage.
- Prepare insurance claim forms or related documents for review by insurance companies.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Coordinate appointments between other medical facilities.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, or medical records.
- Used a Zendesk ticketing system to communicate efficiently and simplify workflow.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Mechanic
Jonesco Distributers
01.2012 - 05.2015
- Maintained and serviced frozen beverage machines.
- Detected and reported malfunctions and out-of-tolerance machining.
- Lubricated parts and performed minor maintenance to improve machine function.
- Sold product to venders and collected payments.
- Traveled around Florida, Georgia, and Alabama.
Receptionist
South Monroe Animal Hospital
03.2010 - 05.2015
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Bathed, trimmed and provided other grooming services for domestic pets.
- Administered medication and immunizations
- Provided emergency first aid to animals as needed.
- Inoculated animals against various diseases such as rabies and distemper.
- Answered phones and assisted clients.
- Opperated computers and credit card machines.
- Filled medications and handled controlled drugs.
- Ordered supplies and conducted routine inventories of supplies and equipment.
Receptionist/Technician
Killearn Animal Hospital
01.2007 - 03.2010
- Treated animals in both routine and emergency situations.
- Weighed and examined animals and recorded information in files
- Interpreted test results and explained them to pet owners.
- Provided pet owners with excellent customer service and compassionate care for their pets.
- Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
Server
Brueggers Bagels
10.2005 - 01.2007
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of inpatient and outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Checked patients in and out and collected payments.
- Prepared and processed patient referrals and transfer requests.
- Participated in daily huddles with physicians and their teams to prepare for clinic
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Education
Some college education -
Tallahassee Community College
Tallahassee, FLHigh School Diploma -
Lawton Chiles High School
Tallahassee, FL2008
Skills
- Quick learner
- Budgeting and finance
- Extremely organized
- Mechanical experience
- Strong communicator
- Data management
- Medically inclined
Certification
- Basic Life Support 6/27/23-6/2025
- Licensed 0214 Life and Variable Annuity agent 04/01/2022-current
- E&O liability insurance 04/01/2022-current
- Anit-money laundering course completed 04/01/2022
Timeline
Surgery Scheduler
Tallahassee Memorial Hospital
02.2024 - Current
Hygiene Coordinator
Couch, Callaway, Carter, and Associates
03.2023 - 02.2024
Administrative Assistant
Tallahassee Orthopedic Clinic
05.2015 - 04.2021
Mechanic
Jonesco Distributers
01.2012 - 05.2015
Receptionist
South Monroe Animal Hospital
03.2010 - 05.2015
Receptionist/Technician
Killearn Animal Hospital
01.2007 - 03.2010
Server
Brueggers Bagels
10.2005 - 01.2007
High School Diploma -
Lawton Chiles High School
- Basic Life Support 6/27/23-6/2025
- Licensed 0214 Life and Variable Annuity agent 04/01/2022-current
- E&O liability insurance 04/01/2022-current
- Anit-money laundering course completed 04/01/2022
Some college education -
Tallahassee Community College
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