Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Technician
Eyecare Associates
03.2016 - Current
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Assisted with dilating patients or using eye medications when directed by optometrist.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Prepared and administered medications to patients as prescribed by optometrist.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Educated patients and relations on ocular health and safety, promoting good eye care.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Cleaned or sterilized ophthalmic or surgical instruments.
Identified issues during preliminary exam and addressed concerns with physician.
Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Optician
Walmart
07.2005 - 03.2016
Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Confirmed quality control standards were met for all eyewear and contact lenses.
Maintained safe, clean and organized environment to increase patient comfort.
Verified and updated patient records promptly to guarantee accurate prescription information.
Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Educated clients about how to adapt to, wear, and care for eyeglasses.
Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Helped clients try on and select new frames and recommended lens options to meet specific needs.