CHRISTY RAPPS

A proven track record at HCSC, excelling in complaint handling and customer service excellence. Recognized for enhancing customer satisfaction through effective problem-solving and active learning. Adept at training staff and analyzing feedback to drive continuous improvement, fostering a collaborative team environment.

Pproven track record of enhancing customer satisfaction and resolving complex issues efficiently. Adept at identifying customer needs and providing tailored solutions to ensure high levels of customer retention. Demonstrated strong communication and problem-solving skills in fast-paced environments.

Experienced with managing customer inquiries and resolving complaints to ensure satisfaction. Utilizes effective communication and problem-solving skills to address and resolve issues promptly. Track record of fostering strong customer relationships and maintaining high standards of service.

Professional with strong background in customer relations and problem-solving. Adept at fostering teamwork and driving results in high-pressure environments. Skilled in communication, conflict resolution, and adaptable to evolving challenges. Known for reliability and results-driven approach, ensuring customer satisfaction and team success.

Knowledgeable and dedicated customer service professional with extensive experience in the healthcare/insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.