Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christy Ray

Carrollton,GA

Summary

Dependable retail sales professional with a proven track record in thriving, fast-paced settings. Proficient in efficiently processing transactions, managing cash, operating registers, and organizing merchandise. Committed to ensuring utmost customer satisfaction by effectively addressing and resolving customer requests, needs, and issues.

Overview

31
31
years of professional experience

Work History

FC Associate I

Amazon
08.2021 - Current
  • Picked, packed, and stowed orders with high attention to detail, ensuring accuracy in product selection and packaging
  • Achieved an average stow rate of 349 exceeding department standards
  • Participated in regular safety training sessions to ensure compliance with workplace health and safety guidelines
  • Maintained a clean and organized work area to promote safety and productivity
  • Collaborated with team members to optimize workflow efficiency and meet daily production goals
  • Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors.

Retail Sales Associate

Cracker Barrel
08.2006 - 03.2021
  • Provided exceptional customer service, ensuring a positive shopping experience for all customers
  • Assisted in the training of new sales associates, providing guidance on company policies and best practices
  • Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
  • Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
  • Participated in regular product knowledge sessions to stay updated on new arrivals and promotions
  • Collaborated with visual merchandising team to create eye-catching displays that drove sales
  • Processed returns/exchanges efficiently according to company policies
  • Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
  • Assisted in inventory management, including receiving and restocking merchandise
  • Demonstrated proficiency in operating point-of-sale systems for efficient checkout process.

Room Attendant

Hampton Inn
06.2004 - 08.2006
  • Maintained cleanliness and tidiness of assigned guest rooms, ensuring a comfortable and welcoming environment
  • Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
  • Stocked and replenished room supplies such as toiletries, towels, and refreshments to ensure guest satisfaction
  • Inspected rooms for any maintenance issues or damages and promptly reported them to the appropriate department
  • Adhered to established safety protocols while handling cleaning chemicals and operating equipment
  • Followed hotel policies regarding privacy and security measures when entering occupied rooms.

Cashier

Super Foods
06.2002 - 07.2004
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
  • Performed opening/closing duties including counting money in the register before/after shifts
  • Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly.

Retail Sales Associate

Cracker Barrel
04.1994 - 11.2001
  • Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
  • Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
  • Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
  • Participated in regular product knowledge sessions to stay updated on new arrivals and promotions
  • Proactively approached customers on the shop floor, offering assistance and personalized recommendations
  • Maintained cleanliness and organization of assigned areas within the store
  • Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
  • Processed returns/exchanges efficiently according to company policies
  • Demonstrated proficiency in operating point-of-sale systems for efficient checkout process.

Education

High School Diploma -

Douglas County High School
Douglasville, GA

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Mentoring and training
  • Problem-Solving
  • Teamwork and Collaboration
  • Time management skills
  • Warehouse Safety
  • Order Picking
  • Packing Efficiency
  • Housekeeping knowledge
  • Payment Collection
  • POS system operations

Accomplishments

  • Collaborated with team of 4 in the development of processing retail truck and visual merchandising.

Timeline

FC Associate I

Amazon
08.2021 - Current

Retail Sales Associate

Cracker Barrel
08.2006 - 03.2021

Room Attendant

Hampton Inn
06.2004 - 08.2006

Cashier

Super Foods
06.2002 - 07.2004

Retail Sales Associate

Cracker Barrel
04.1994 - 11.2001

High School Diploma -

Douglas County High School
Christy Ray