Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Christy Ray

Carrollton,GA

Summary

Dedicated professional with a strong work ethic and adaptability, eager to embrace new challenges. Proven ability to excel in independent roles, demonstrating exceptional interpersonal skills and a rapid learning curve. Core competencies include effective communication and problem-solving.

Overview

32
32
years of professional experience

Work History

Warehouse Associate

Amazon
Moreland, GA
08.2021 - 10.2025
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Assisted in packaging and labeling of products for shipment.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Followed established guidelines for picking orders accurately.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Worked with cross-functional teams to achieve goals.
  • Configured jobs on production lines and helped with label printing.
  • Met production objectives through efficient and accurate work.
  • Followed standard operating procedures for packaging processes.
  • Assembled boxes and other packaging materials for product shipment.
  • Prepared orders for shipment by selecting proper containers and packing material.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
  • Worked effectively in team environments to make the workplace more productive.
  • Picked customer orders to sort, pack and prepare orders for shipment.
  • Packed boxes and stock using organizational guidelines.
  • Scanned and placed items into specific storage locations using handheld scanners.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Scanned and sorted packages to stage for delivery drivers.
  • Completed day-to-day duties accurately and efficiently.

Retail Sales Associate

Cracker Barrel
Douglassville, GA
04.1994 - 11.2021
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Explained goals and expectations required of trainees.
  • Monitored and prepared reports on training outcomes and general program success.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Provided ongoing coaching and mentoring services to help employees build confidence in their abilities.
  • Coordinated with management to identify training needs and opportunities.
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
  • Instructed new team members on correct procedures for operations.
  • Stocked shelves with newly received items ensuring proper placement in accordance with store policies.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Performed cycle counts on inventory to ensure accuracy of stock levels.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Reported any damaged goods immediately upon receipt into the facility.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Organized merchandise in designated areas according to size, type and style.
  • Compared merchandise invoices to items actually received.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Douglas County High
Douglasville, GA
05-1993

Skills

  • Packing accuracy
  • Order picking and processing
  • Barcode scanning
  • Warehouse safety
  • RF scanning devices
  • Stock replenishment
  • Time management
  • Pallet jack usage
  • Hand-eye coordination
  • Packing materials
  • Safety compliance
  • Department reset
  • Verbal and written communication
  • POS system operations
  • Display setup
  • Sales goal achievement
  • Upselling strategies
  • Cash handling
  • Problem-solving
  • Retail merchandising expertise
  • Product knowledge
  • Conflict resolution
  • Policy and procedure adherence
  • Teamwork
  • Point of sale operation
  • Stocking and receiving
  • Returns and exchanges
  • Friendly and outgoing
  • Backroom organization
  • Retail store operations
  • Store opening and closing
  • Phone etiquette
  • Cash drawer balancing
  • Stockroom safety procedures
  • Retail sales
  • Customer assistance
  • Positive and professional
  • Visual display arrangement
  • Price tagging

Accomplishments

Top 3 in productivity

Top 10 in quality

Attendance badge

Languages

English
Professional

Timeline

Warehouse Associate

Amazon
08.2021 - 10.2025

Retail Sales Associate

Cracker Barrel
04.1994 - 11.2021

High School Diploma -

Douglas County High

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Christy Ray