Christy Reno
Paducah,KY
Summary
Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for Motor vehicle property transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 5+ years in field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Election Clerk
McCracken County Courthouse
10.2022 - Current
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Collected necessary information from voters to determine correct voting location and ballot.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Created fair, non-partisan environment to protect free choice of voters.
- Oversaw accuracy testing and maintenance of voting units through continued surveillance.
- Closed 108 voting booths by sealing ballot boxes and turning in votes.
- Used Excel to perform data entry and prepare correspondence.
Title Clerk
Jefferson County Motor Vehicle
08.2020 - 10.2022
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Communicated with customers to resolve common title issues.
- Collected taxes and fees, submitted payments and issued receipts.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers.
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Handled cash and credit card payments accurately.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Contacted Colorado Motor Vehicle Department to determine status of pending titles.
Shift Manager
Loft Ann Taylor
09.2018 - 10.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Scheduled staff to establish adequate coverage during peak business hours.
- Collaborated with other leaders and executives to direct workflow and support operations.
Administrative Assistant
Kroger
06.1994 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Maintained staff directory and company policy handbook for human resources department.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
Deploma - High School
Ranum High School
Westminster, CO08.1996
Skills
- Administrative Management
- Document Retrieval Surveys
- Resource Allocation
- Government Lending
- Title Processing
- Government Standards
- Employee Timesheet Processing
- Clerical Support
- Guest Services
- Filing Documents
- Administrative Procedures
- Office Operations
- Office Supplies and Inventory
- Bank Deposits
Timeline
Election Clerk
McCracken County Courthouse
10.2022 - Current
Title Clerk
Jefferson County Motor Vehicle
08.2020 - 10.2022
Shift Manager
Loft Ann Taylor
09.2018 - 10.2022
Administrative Assistant
Kroger
06.1994 - 05.2020
Deploma - High School
Ranum High School