Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Robinson

Trenton,SC

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Jiffy Lube
03.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Laborer

Sanchez Remodeling
06.2017 - 01.2020
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools, and equipment to supply team members.
  • Performed general housekeeping and cleaning tasks.

Education

High School Diploma -

Mcdowell High School
Marion, NC
06.2016

Skills

  • Customer Service and Satisfaction
  • Transaction Monitoring
  • Monetary Transactions
  • Customer Relationship Management
  • Orientating and Training
  • Construction Knowledge
  • Roofing Replacement
  • Heavy Lifting
  • Scaffolding Assembly and Disassembly
  • Site Cleanup
  • Jobsite Safety

Timeline

Assistant Manager

Jiffy Lube
03.2020 - Current

Laborer

Sanchez Remodeling
06.2017 - 01.2020

High School Diploma -

Mcdowell High School

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