Christy Sanchez

Worked closely with the team to enhance sales performance and elevate the customer experience. Foster a culture of teamwork and SMART service that encouraged innovation strategies to drive revenue growth. Monitored the stores, profit and loss statements, making necessary adjustments to optimize financial performance. Utilize data, driven insight to inform decision making and improve profitability. Developed and refined methods for engaging associates in both front and back and operations. Streamlined processes to enhance efficiency and effectiveness across all store functions. Recognized and celebrated stores engagement wins while also analyzing losses to identify areas for improvement. Fostered and environment of learning and adaptation to continuously enhance team performance.

Drove sales performance in the store by collaborating closely with sales specialist and specialty department supervisors. Fostered a team oriented atmosphere focused on achieving sales targets. Established daily sales goals for the team, regularly updating the store on performance matrix. This transparency helped keep everyone informed and motivated, encouraging a collaborative effort toward achieving targets. Celebrated both wins, and losses as a learning opportunity, Reinforcing a positive mindset among team members. Actively sought ways to improve performance and drive district success. Worked alongside the store manager and district staff on a monthly basis to cultivate a culture of winning within the store. Collaborated on strategies and initiatives that promoted team engagement and enhanced overall sales effectiveness.

Provide essential support to department to supervisors in their roles, facilitating, effective company, communication, and training initiatives. Insured that supervisors had the resources and guidance needed to lead their team successfully. Insured all promotional material and store displays adhered to company merchandising standards. Regularly assess the store, layout and product placement to enhance customer experience and drive sales. Monitored sales trends and reporting data to make informed adjustments to merchandising strategies.

Oversaw the daily operations of various departments, ensuring that all functions ran smoothly and efficiency. Manage schedules and coordinate training sessions to enhance staff performance and service quality. Monitored store sales and set performance expectations, collaborating closely with the assistant manager to track progress and align department goals with overall business objectives. Made myself readily available for all store involvement and engagement, fostering a collaborative environment that encouraged team involvement in morale.

Provided comprehensive support to store staff by assisting with scheduling, hiring, and training processes. Insured that staffing needs were met efficiently to maintain smooth store operations. Contributed to the development and execution of effective training programs and equipped new hires with the necessary skills and knowledge to excel in their roles, ultimately enhancing team performance, and customer service.

Consistently watered and nurtured plants, ensuring they remained healthy and vibrant. Monitored plant conditions and adjusted markdown processes for optimal profit. Provided exceptional support to customers by helping them locate products and meet their needs. Utilized a friendly and approachable demeanor to create a welcoming shopping environment. Contributed to sales goals by effectively promoting products and services based on customers needs, leading to increased customer satisfaction and repeat business. Drove sales growth by effectively promoting company programs, such as credit options to customers. Educated customers on the benefit of utilizing credit, and enabling them to make purchases that aligned with their financial needs.