Summary
Overview
Work History
Skills
References
References
Timeline
Generic

Christy Schmidt

Salt Lake City,UT

Summary

Versatile Transportation Coordinator skilled in managing logistics and ensuring regulatory compliance while optimizing delivery schedules. Proven track record in overseeing large-scale logistics operations, leading to significant cost savings and enhanced on-time delivery rates. Core competencies include exceptional organizational skills, strong problem-solving abilities, and expertise in transportation management systems. Dedicated to driving efficiency and excellence within the logistics sector.

Overview

10
10
years of professional experience

Work History

Pricing Analyst

Savino Del Bene
01.2024 - 12.2024
  • Provide current rates to clients, research, phone, email, sales visits, and secure booking space.
  • Analyzed market trends, pricing strategies, and promotional campaigns systematically.
  • Resolved customer billing disputes and identified inaccuracies.
  • Aggregated detailed cost data from vendors, subcontractors, and team members for project evaluation.
  • Monitored market conditions, industry trends, and customer feedback to determine pricing levels.

Logistics Consultant (SALES)

OEC Group
01.2023 - 12.2024
  • Supplied current rate information to clients by email after detailed market research.
  • Evaluated current operational policies and procedures for industry standard compliance.
  • Tracked the progress of merchandise authorization shipments.
  • Monitored shipments throughout the entire cycle to minimize delays or disruptions.
  • Organized cross-functional teams to resolve issues related to supply chain operations.

Dedicated Dispatcher/Customer Service

Navajo Express/Costco
01.2018 - 12.2023
  • Oversaw fleet operations, elevating customer service standards.
  • Coordinated appointments and handled service concerns through strategic problem-solving.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Evaluated route changes to determine their efficiency and cost-effectiveness.
  • Ensured customer requests were addressed swiftly.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Monitored driver performance, safety compliance and customer service standards.

Upper Midwest Regional CSR

Swift Transportation
01.2015 - 12.2018
  • Managed bookings efficiently and addressed service issues.
  • Identified customer needs and provided appropriate solutions.
  • Developed strong customer relationships to encourage repeat business.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Prevented key account losses by researching discrepancies and correcting problems.

Skills

  • Fleet management
  • Pricing strategy
  • Market analysis
  • Time management
  • Problem-solving abilities
  • Teamwork skills
  • Contract management
  • Project scheduling
  • Customer relationship management
  • Sales negotiation
  • Crisis management
  • Logistics coordination

References

Personal/Professional References Available.

References

References available upon request.

Timeline

Pricing Analyst

Savino Del Bene
01.2024 - 12.2024

Logistics Consultant (SALES)

OEC Group
01.2023 - 12.2024

Dedicated Dispatcher/Customer Service

Navajo Express/Costco
01.2018 - 12.2023

Upper Midwest Regional CSR

Swift Transportation
01.2015 - 12.2018

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Christy Schmidt