Christy Spivey
Warehouse Lead
Franklin,KY
Summary
Dynamic leader with a proven track record at Macys Logistics, enhancing operational efficiency and team performance. Excelled in strategic planning and interpersonal communication. Skilled in problem-solving and employee motivation, adept at adapting to changing business needs and fostering a culture of accountability and growth. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
Warehouse Lead
Macys Logistics
Portland, TN
07.2017 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Trained and mentored new staff on warehouse procedures and equipment use.
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Assistant to the Dean of Minority Engineering
Virginia Tech University
Blacksburg, VA.
01.1999 - 10.2000
- I was entrusted with welcoming new students and facilitating their smooth integration into the school environment, encompassing organizing tours, elucidating class timetables, and ensuring their comfort in the new setting. I was responsible for coordinating student appointments for interactions with the Dean, a crucial step in their academic journey. I also played a pivotal role in maintaining the Dean's schedule and relaying pertinent information regarding scheduled appointments.
- Maintained a comprehensive filing system, improving document retrieval times and reducing misplaced items.
- Provided administrative support during curriculum reviews which led to updates in course offerings aligned with industry standards.
- Enhanced communication between faculty and administration by efficiently managing the dean''s correspondence and schedule.
- Prepared reports on enrollment trends, graduation rates, and other key performance indicators for review by the Dean.
- Managed sensitive information with discretion, maintaining confidentiality of personnel files and other records.
- Provided exceptional customer service while addressing student inquiries, resolving issues promptly and professionally.
- Assisted in drafting written communications from the Dean''s office, ensuring accuracy and clarity in messaging.
- Coordinated events and meetings for the Dean, ensuring seamless execution and positive outcomes.
- Participated in staff recruitment efforts, aiding in interviewing candidates and updating job postings as needed.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Some College (No Degree) -
Tennessee Technological University
Cookeville, TNSkills
- Team Development
- Team Leadership
- Decision-Making
- Goal Setting
- Problem-Solving
- Strategic Planning
- Cultural Awareness
- Interpersonal Communication
- Warehouse Operations
- Operational Efficiency
- Employee Motivation
- Operations Management
- Performance Management
- Staff Development
Accomplishments
Spot bonus award 2021 for creating a new hire tour guide utilized throughout the warehouse.
Collaborated with shift Director on NCT Returns SOP.
Created a revised Beauty Packing SOP to ensure shipping compliance.
Languages
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MS Office
Excel
WMS
Quote
It always seems impossible until it's done.
Nelson Mandella
Timeline
Warehouse Lead
Macys Logistics
07.2017 - Current
Assistant to the Dean of Minority Engineering
Virginia Tech University
01.1999 - 10.2000
Some College (No Degree) -
Tennessee Technological University