Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Software
Quote
Timeline
Receptionist
Christy Spivey

Christy Spivey

Operations Supervisor
Franklin,KY

Summary

Dynamic leader with a proven track record at Macys Logistics, enhancing operational efficiency and team performance. Excelled in strategic planning and interpersonal communication. Skilled in problem-solving and employee motivation, adept at adapting to changing business needs and fostering a culture of accountability and growth. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience

Work History

Supervisor of Operations

Macys Logistics
07.2017 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Developed systems and procedures to improve operational quality and team efficiency.

Assistant to the Dean of Minority Engineering

Virginia Tech University
01.1999 - 10.2000
  • I was entrusted with welcoming new students and facilitating their smooth integration into the school environment, encompassing organizing tours, elucidating class timetables, and ensuring their comfort in the new setting. I was responsible for coordinating student appointments for interactions with the Dean, a crucial step in their academic journey. I also played a pivotal role in maintaining the Dean's schedule and relaying pertinent information regarding scheduled appointments.
  • Maintained a comprehensive filing system, improving document retrieval times and reducing misplaced items.
  • Provided administrative support during curriculum reviews which led to updates in course offerings aligned with industry standards.
  • Enhanced communication between faculty and administration by efficiently managing the dean''s correspondence and schedule.
  • Prepared reports on enrollment trends, graduation rates, and other key performance indicators for review by the Dean.
  • Managed sensitive information with discretion, maintaining confidentiality of personnel files and other records.
  • Provided exceptional customer service while addressing student inquiries, resolving issues promptly and professionally.
  • Assisted in drafting written communications from the Dean''s office, ensuring accuracy and clarity in messaging.
  • Coordinated events and meetings for the Dean, ensuring seamless execution and positive outcomes.
  • Participated in staff recruitment efforts, aiding in interviewing candidates and updating job postings as needed.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Some College (No Degree) -

Tennessee Technological University
Cookeville, TN

Skills

  • Team Development
  • Team Leadership
  • Decision-Making
  • Goal Setting
  • Problem-Solving
  • Strategic Planning
  • Cultural Awareness
  • Interpersonal Communication
  • Warehouse Operations
  • Operational Efficiency
  • Employee Motivation
  • Operations Management
  • Performance Management
  • Staff Development

Accomplishments

    Spot bonus award 2021 for creating a new hire tour guide utilized throughout the warehouse.

    Start-up meeting project to ensure consistent information and exposure for core trainers.

    CRG Embrace Committee Lead

Languages

Spanish
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

MS Office

Excel

WMS

Quote

It always seems impossible until it's done.
Nelson Mandella

Timeline

Supervisor of Operations

Macys Logistics
07.2017 - Current

Assistant to the Dean of Minority Engineering

Virginia Tech University
01.1999 - 10.2000

Some College (No Degree) -

Tennessee Technological University

Similar Profiles

CREATE PROFILE
Christy SpiveyOperations Supervisor