Christy Street

Cultivated relationships with key clients, enhancing customer satisfaction and loyalty through tailored solutions.

• Spearheaded initiatives to enhance lead generation efforts, increasing qualified prospects through targeted outreach campaigns.
• Drove significant growth in annual sales by consistently achieving or exceeding individual and team targets.
• Negotiated contracts with key clients, securing favorable terms that contributed to company profitability.
• Achieved exceptional customer satisfaction rates by proactively addressing concerns or complaints promptly and professionally.
• Devised innovative solutions for clients'' specific needs through thorough understanding of their challenges and goals.
• Developed strong client relationships through consistent communication and excellent customer service, resulting in repeat business.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Negotiated prices, terms of sales and service agreements.
• Informed customers of promotions to increase sales productivity and volume.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Kept detailed records of daily activities through online customer database.
• Attended monthly sales meetings and quarterly sales trainings.
• Cultivated relationships with key accounts to drive sales growth and enhance customer loyalty.
• Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
• Identified customer needs by asking appropriate, open-ended questions.
• Increased customer satisfaction ratings by successfully resolving challenges.
• Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
• Spearheaded product demonstrations and presentations to showcase the value of company offerings.
• Trained, coached, and mentored new sales associates for maximum performance.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Sales Achievements – Leaf Filter Gutter Protection
  Top 5 Office Performer – Ranked #5 overall in sales performance.
  305 issued leads → 236 in-home demos → 170 closed sales, driving consistent results across the funnel.
  Achieved an outstanding 72.03% close rate and 77.38% demo rate, exceeding industry benchmarks.
  Generated $796,672.05 in sales volume, averaging $2,754.81 per issued lead.
  Secured 8 rehash deals, adding $43,546 in volume for a YTD sales total of $840,218.05.
  Maintained near-zero cancellations across all contracts, demonstrating strong customer trust and retention.
  Repeatedly recognized for driving repeat and referral business through long-term client relationships.

• Coordinated with sales team to design and execute targeted promotions, resulting in increased sell-through rates and overall revenue growth.
• Implemented creative visual merchandising techniques to showcase products effectively at retail locations and trade shows.
• Increased customer loyalty through personalized engagement activities and product demonstrations.
• Boosted sales revenue by building strong relationships with key clients and retailers.
• Enhanced brand visibility by implementing strategic marketing campaigns and promotional events.
• Communicated product information with confidence and educated consumers about company.
• Engaged, educated, and befriended customers to deliver amazing shopping experience.
• Designed, filled, and arranged eye-catching product floorsets to increase sales.
• Maintained clean, organized and professional work environment.
• Worked with team to achieve sales goals for products.
• Established and maintained positive relationships with customers.
• Greeted customers warmly and pleasantly answered inquiries.
• Educated customers on product features and answered questions regarding product use.
• Maintained knowledge of current promotions and product features.
• Increased sales by effectively communicating product benefits.
• Demonstrated products to customers to illustrate features, advantages and benefits.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Maintained accurate records of promotional events and customer interactions.
• Superior Fire Protection – Sales Consultant & Presenter
  Consistently Ranked #1 in Office Performance
  Maintained a 60%+ close rate across more than a decade of high-volume direct sales.
  Delivered bi-weekly “Restaurant Programs” (2 per week), presenting to 25–75 attendees per event through 90-minute demonstrations of life-saving fire protection products.
  Generated leads, scheduled follow-up appointments, conducted in-home walk throughs, and managed the full sales cycle from presentation to installation.
  Partnered with local businesses to display information and generate consistent new leads.
  Consistently achieved #1 ranking in the office for over 10 years, driving more than $3 million in revenue.
  Earned 8 incentive trips worldwide for outstanding performance and top-tier sales results.
  Recipient of 40+ Life-Saving Activation Awards, recognizing customers whose lives were spared in house fires thanks to the protection systems purchased through my presentations.
  Known for a consultative, relationship-first approach that emphasized family safety, trust, and long-term customer satisfaction.