Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Christy Taylor

Lancaster,SC

Overview

23
years of professional experience
1
Certification

Work History

The Home Depot RDC
Lancaster, SC

Sales Associate
04.2024 - 05.2024

Job overview

  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained records related to sales for store management.

Guardian Glass
Fort Lawn, SC

Spur Line Operator & Closer
12.2022 - 04.2024

Job overview

  • Performed data entry of customer information into the tagging system database.
  • Assisted with quality control by ensuring all tags were properly placed on merchandise.
  • Operated tagging equipment to affix price tags onto items in accordance with company policy.
  • Maintained cleanliness of work area throughout shift.
  • Prepared shipping documents such as invoices, packing slips, and bills of lading for outgoing shipments.
  • Followed safety protocols when handling hazardous materials or operating machinery.
  • Collaborated with store personnel in determining appropriate placement of tag labels on various items within the store layout design plan.
  • Participated in cycle counting activities to ensure accurate inventory levels.

Sambo's 903 Drive-In
Lancaster, SC

Srvc
03.2001 - 09.2013

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Maintained schedule of class assignments to meet deadlines.
  • Delivered products to customer locations on time.
  • Achieved cost-savings by developing functional solutions to problems.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Owens Corning
Richburg, SC

QCtrl
04.2005 - 07.2007

Job overview

  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Performed first article inspection on incoming raw materials.
  • Analyzed data from process control systems to identify trends in product quality.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Developed corrective action plans based on findings from investigations and audits.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Identified areas for improvement in existing processes, procedures, and equipment.
  • Evaluated suppliers' performance against established criteria for quality assurance purposes.
  • Provided technical support to other departments regarding quality related topics and initiatives.
  • Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
  • Trained new employees on proper use of test equipment and inspection techniques.
  • Assisted engineering department with design verification tests as needed.
  • Reviewed customer complaints and identified potential sources of quality issues.
  • Participated in internal and external audits to ensure compliance with applicable regulations.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Tested finished goods prior to shipment according to established protocols.m

Education

Cornerstone Christian Academy
Townsend, GA

High School Diploma
07-2007

University Overview

Skills

  • Client Account Management
  • Customer Needs Assessment
  • Contract Preparation
  • Sales Development
  • Equipment Operation
  • Regulatory Compliance
  • Safety Compliance
  • Forklift Operation
  • Quality Assurance
  • Machinery Operation
  • Equipment Inspection
  • Quality Control
  • Machinery Cleaning
  • Equipment monitoring
  • Workplace Safety
  • Basic Math
  • Materials Management
  • OSHA
  • Machinery Operations
  • Production Equipment Experience
  • Shipping and Labeling
  • Pneumatic Systems
  • Teamwork and Collaboration
  • Pumps and Compressors
  • Computer Skills
  • Logistics
  • Complex Problem-Solving
  • Modifications and adjustments
  • Project Management
  • Power and hand tools
  • Quality Assurance Controls
  • Performance Management
  • OSHA Certification
  • Assembly and production
  • Good Communication
  • Problem-Solving
  • Precision measurement
  • Start Up Procedures
  • Machining and production standards
  • Heavy Lifting
  • Equipment Calibration
  • Supply chain distribution
  • Manufacturing
  • Bandsaw and lathe operation
  • Manual Machining
  • Computer Numerical Control
  • Forklift and Pallet Jack Operation
  • Inventory Control
  • Measuring and Test Equipment
  • Goal Setting
  • Plant Operations
  • Team Collaboration and Leadership
  • Process Improvement
  • Documentation And Reporting
  • Parts Repair and Replacement
  • Plant Machinery and Equipment
  • Daily Outage Reports
  • Critical Decision-Making
  • Reliability
  • Peer Training
  • Cost Reductions
  • Adaptability and Flexibility
  • Decision-Making
  • Self Motivation
  • Performance Evaluations
  • Profit and Loss Control
  • Schweitzer Fault Locating Relays
  • Analytical Skills
  • Organizational Skills
  • Interpersonal Skills
  • Testing Quality Analysis
  • Professional Demeanor
  • Written Communication

Certification

  • fork lift certification
  • reach certification
  • electric ladder certification
  • electric pallet jack certification

Timeline

Sales Associate
The Home Depot RDC
04.2024 - 05.2024
Spur Line Operator & Closer
Guardian Glass
12.2022 - 04.2024
QCtrl
Owens Corning
04.2005 - 07.2007
Srvc
Sambo's 903 Drive-In
03.2001 - 09.2013
Cornerstone Christian Academy
High School Diploma

Similar Profiles

CREATE PROFILE
Christy Taylor