Christy Taylor

Manages the shipment and receiving of all products, materials, and supplies needed.
Assists in the flow of product/material in and out of the warehouse or facility, ensuring accuracy, and adherence to safety protocols.
Handles all paperwork regarding inbound/outbound loads, ensuring that is filed accurately.
Communicates with RMC and FPC to ensure smooth operations.
Inspects invoices and purchase orders for discrepancies ensuring accurate paperwork thus reducing shipment errors
Greets drivers with warm and sincere smile ensuring an inviting and friendly atmosphere.

Assists with onboarding employees coming into the role of SRO.

Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.

Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.

Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.

Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.

Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.

Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.

Processed payments using cash and credit cards, maintaining accurate records of transactions.

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

Resolved customer problems and complaints.

Handled cash transactions and maintained sales and payments records accurately

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Assisted with onboarding new clients and securing paperwork completion.

Improved workflow by introducing more efficient document handling and organization practices.

Supported HR activities by assisting with recruitment process, including scheduling interviews, organizing candidate information, and answering any questions had regarding benefits.

Handled assignments independently with good judgement and critical thinking skills.

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Reconciled daily sales transactions to balance and log day-to-day revenue.

Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Established clear performance expectations for staff members which led to increased accountability.

Enhanced department efficiency by streamlining processes and implementing time-saving strategies.

Led a team of professionals to consistently achieve or exceed performance targets.

Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.

Maintained employee confidence and protected payroll operations by keeping information confidential.

Oversaw payroll processing tasks while maintaining accuracy and adherence to deadlines.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.