Christy Tennant
Montgomery,TX
Summary
Organized and efficient Administrative Professional with a strong background in customer service and effective communication. Proficient in optimizing facility operations, managing schedules, and delivering outstanding customer service. Recognized for exceptional organizational abilities, meticulous attention to detail, efficient time management and for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Self-motivated individual with a talent for fostering strong relationships with clients and colleagues and dedicated to continuous learning. Technologically adept, with a quick ability to master new software, and consistently demonstrating a strong work ethic. A goal-driven team player, committed to providing exceptional customer service while maintaining a positive and professional demeanor. Committed to making meaningful contributions and advancing organizational goals.
Overview
29
29
years of professional experience
Work History
Independant Skincare Sales Consultant
Rodan + Fields Premium Skincare
08.2016 - Current
- Multi-level Marketing
- Leverages communication and customer service skills to educate clients on product benefits through social media and in-person consultations, leading to improved customer satisfaction.
- Creates upselling opportunities by suggesting complementary products, successfully driving sales and reaching target goals.
- Trains new sales team members on company procedures and standards, ensuring consistency and high performance across the team.
- Manages a loyal client database by building rapport through regular contact via phone calls or emails about special promotions or newly launched products.
- Increases skincare product sales by conducting personalized consultations and recommending suitable products for clients.
Operations Procurement Coordinator
Ferox Manufacturing and Consulting, LLC
03.2024 - 06.2024
- Enhanced procurement efficiency of steel manufactured supplies by reducing order cycle times through implementation of streamlined processes.
- Fostered strong relationships with key suppliers, resulting in improved pricing options and quicker response times, which contributed to overall project success.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, consistently meeting project deadlines.
- Conducted cost analyses with potential suppliers, identifying opportunities for reductions in procurement costs.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Managed database of vendor details and pricing information to maintain organization.
- Utilized office management software to record and track customer information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to correct recipients in timely manner.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Real Estate Assistant
TopGuns Realty, Inc.
06.2023 - 03.2024
- Prepared listing agreements, disclosures, and marketing packages, ensuring all materials were complete and accurate, which contributed to increase in client satisfaction.
- Designed engaging marketing materials that drove increases in property inquiries by highlighting key features and benefits.
- Responded to emails and other correspondence in timely manner.
- Coordinated with photographers and staging professionals to prepare properties for sale, enhancing listing appeal.
- Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Conducted detailed research on property values and neighborhood data, supporting accurate pricing and competitive property evaluations.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Coordinated appointments to show marketed properties.
- Coordinated leads management with kvCore CRM software to improve efficiency with prioritized prospects.
Sales Assistant/Host
Perry Homes
02.2022 - 06.2023
- Greeted prospective buyers upon entry and provided comprehensive information on model and inventory homes, leveraging interpersonal skills to build trust and rapport, leading to repeat client engagements.
- Performed guided tours of inventory homes and community, showcasing key features and successfully influencing buyer decisions.
- Gathered prospects information and passed it on to Sales Professionals.
- Managed daily operations of model homes, ensuring all tasks were completed on time, contributing to a smooth sales process and enhanced client experience.
- Answered inbound phone calls and routed them to appropriate internal parties as needed.
- Demonstrated strong organizational skills in managing multiple projects simultaneously, ensuring deadlines were consistently met.
- Maintained digital / physical filing systems, inventory of supplies, and printed floor plans and community information.
Receptionist
Pure Lash Studio
11.2018 - 06.2019
- Provided professional and friendly customer service, greeting visitors and answering phones, which helped maintain a welcoming atmosphere and increased customer retention.
- Scheduled and managed appointments, handling sensitive information with discretion and upholding confidentiality standards, which contributed to smooth operation of studio.
- Processed payments accurately using various payment methods, ensuring a seamless transaction experience for clients.
- Explained benefits to services and facilitated in sales of service packages that fit customer’s unique needs.
- Performed opening/closing duties as assigned.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Hairstylist/Owner
Hair Colour Concepts
07.1995 - 01.2017
- Managed all aspects of business operations, including client consultations, scheduling, and inventory management, resulting in sustained business growth and high customer satisfaction.
- Built a loyal client base by providing personalized service and quality hair care, which led to repeat business and referrals.
- Implemented efficient administrative systems, including inventory tracking and appointment scheduling, ensuring smooth daily operations and timely service delivery.
- Consistently maintained cleanliness of workspace, ensuring safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Participated in industry events to stay current on trends and continuously improve personal skills as hairstylist.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Built rapport with clients to understand their style preferences and hair care routines.
- Increased salon revenue by upselling products and additional treatments during appointments.
Education
High School Diploma -
Klein Oak High School
Spring, TXReal Estate Licensing Courses - Real Estate
Champions School of Real Estate
Tomball, TXSkills
- Document and File Management
- Scheduling and Calendar Management
- Ability to multi-task
- High Attention to Detail
- Inventory Management
- Organization
- Product and Service Sales
- Effective Communication (Written and Verbal)
- Customer Relations
- Cross-Functional Collaboration
- Residential Real Estate Transactions
- Property Listing Management
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Digital Media Marketing
- Database and Client Management Systems
- Purchasing Processes
- Vendor/Supplier Relations
- Microsoft Office Suite (Excel, Outlook, PowerPoint, Teams, Skype, OneDrive)
- G-Suite
- POS Software
- Time management abilities
- Problem-solving aptitude
- Social Media Management (Facebook, Instagram, LinkedIn)
Licenses
- Cosmetology Operators License
- Real Estate Agent License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteImportant To Me
Work-life balanceCompany CulturePersonal development programsPaid time offPaid sick leave401k matchLanguages
English
Native or Bilingual
Timeline
Operations Procurement Coordinator
Ferox Manufacturing and Consulting, LLC
03.2024 - 06.2024
Real Estate Assistant
TopGuns Realty, Inc.
06.2023 - 03.2024
Sales Assistant/Host
Perry Homes
02.2022 - 06.2023
Receptionist
Pure Lash Studio
11.2018 - 06.2019
Independant Skincare Sales Consultant
Rodan + Fields Premium Skincare
08.2016 - Current
Hairstylist/Owner
Hair Colour Concepts
07.1995 - 01.2017
High School Diploma -
Klein Oak High School
Real Estate Licensing Courses - Real Estate
Champions School of Real Estate
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