Christy Thompson
Brandon,MS
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Fleet Assistant
Southern Electric Corporation of Ms
Flowood, MS
04.2022 - Current
- Ensured compliance with local, state, and federal regulations pertaining to fleet operations and safety standards.
- Maintained accurate records of vehicle specifications, registrations, insurance policies, and service histories.
- Submitted 4-6 detailed reports weekly on mileage, repairs, maintenance
- Proved successful working within tight deadlines and in fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Acted as team leader , delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with strong work ethic.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Office Manager
Sweet Contracting
Batesville, AR
02.2021 - 04.2022
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Controlled finances to lower costs and keep business operating within budget.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Updated reports, managed accounts, and generated reports for company database.
Administrative Assistant
White River Area Agency on Aging
Batesville, AR
07.2020 - 12.2020
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Clinic Assistant
White River Health Systems
Batesville, AR
03.2018 - 07.2020
- Helped front desk staff register and process patients.
- Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within clinic setting.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Maintained strict adherence to HIPAA regulations by protecting patient privacy during all interactions and documentation processes.
- Expedited insurance claim processing by proactively verifying coverage details before services were rendered at clinic.
- Continuously expanded knowledge of medical terminology through regular self-study efforts to enhance communication with colleagues and patients alike.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
01.1987
Skills
- Customer service
- Knowledge of Dot Regulations
- Excel
- Outlook
- Payroll
- Sales
- Accounts Payable
- Quick books
- Accounts Receivable
- Medical Scheduling
- Office Management
- EMR Systems
- Insurance Verification
- Medical Records
- Medical Billing
- Medical Terminology
- Microsoft Power Point
- Human Resources
- SharePoint
- Microsoft Word
- Onboarding and Orientation
- Background Checks
- Labor law knowledge
- Microsoft Office and Docusign
Certification
- CPR Certification
- Driver's License
Additional Information
SKILLS
Proficient in Office Suite, Proficient in Visio, ,Type 45-50 WPM, Sales, Knowledge in DOT Rules and Regulations, Over 30 years of Administrative/Clerical, Human Resources, Light bookkeeping, Medical, Payroll, Insurance, Medical terminology, Banking, Retail experience, Customer Service, scheduling, highly effective at communication.
Assessments
- Case management & social work, Proficient, 08/01/21, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
- Basic computer skills, Proficient, 04/01/22, Performing basic computer operations and troubleshooting common problems
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balancePaid sick leaveHealthcare benefitsPaid time offFlexible work hoursWork from home optionPersonal development programs4-day work weekCareer advancementAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
- Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
Timeline
Lead Fleet Assistant - Southern Electric Corporation of Ms
04.2022 - Current
Office Manager - Sweet Contracting
02.2021 - 04.2022
Administrative Assistant - White River Area Agency on Aging
07.2020 - 12.2020
Clinic Assistant - White River Health Systems
03.2018 - 07.2020
Wingfield High School - High School Diploma,