CHRISTY TILTON

• Encouraged teams and agents to take calculated risks while upholding margin requirements.
• Revitalized a struggling organization by establishing a strong foundation and clear vision throughout departments.
• Accountable for top-line sales, new customer targets, share of wallet expansion with existing customers and agents, NPI maximization, and P&L performance across the professional channel.
• Fostered a culture of accountability and inclusivity among teams while encouraging key leaders to lean into the process.
• Elevated the skills of our mid-level management team, which provided a strong sense of purpose.

Career Highlights:

• Boosted company revenue by devising strategic sales strategies and targeting crucial market segments during a period of market downturn, where core product sales were declining at a rate of 20% annually.
• Expanded standard sales channels and adopted a diversified go-to-market approach, focusing on new customer segments and enriching our product offerings.
• Led company culture initiatives, nurturing a high-performing and motivated sales team. Increased diversity, equity, and inclusion (DEI) among leadership from 17% to 33% and expanded the team from 24 to 42 members.
• Optimized internal processes to enhance efficiency within the sales department, resulting in quicker response times for client inquiries.

• Oversaw a team of 129 sales and marketing professionals, setting quarterly key performance indicators (KPIs), monitoring their progress, and achieving an annual revenue of $1.6B.
• Altered customer demographics, realigned the portfolio, and modernized outdated terms and conditions.
• Managed consumer and professional sales organizations for installation products, and consumer sales for ABB/GE.
• Cultivated a culture of continuous improvement, leading by example to promote operational excellence throughout the organization.

Career Highlights:

• Achieved a 4.2% increase in operational EBITA.
• Implemented departmental restructuring to improve efficiency, optimize resource allocation, and enhance communication between teams.
• Successfully negotiated a 3-year agreement worth $140M at 10.8% Operational EBITA, up from the previous 3.6%, resulting in an additional annual $7M incremental benefit to the business.
• Assisted in expanding the Distribution Center operations to Phoenix, AZ, thereby improving speed and service capabilities.

• Took on the market share challenge, initiating the adoption of a new sales mission, vision, and strategy.
• Enforced organizational changes to align more closely with the Eaton CPD Division.
• Career Highlights:
• Generated $330M in revenue across North America by developing and implementing localized customer service and sales strategies.
• Revamped SIP plans, instigating cultural change, sharpened focus, and diversified overall sales approaches.
• Redesigned the go-to-market (GTM) strategy, leading to $3.3M conversions within a 90-day period.
• Boosted productivity while simultaneously reducing costs.

• Oversaw revenue totaling $240M across 12 Western states, while ensuring optimal performance from 13 agencies.
• Revamped agent contracts and alignment to improve Eaton's positioning while boosting agent manpower.

Career Highlights:

• Obtained growth in orders and sales despite a challenging economic climate.
• Spearheaded sustainable connected lighting growth for the Americas, attaining 273% annual increase.
• Reorganized the Sales Team and introduced additional resources, resulting in a revenue impact of $23.4M within an 18-month period.
• Restructured the Northwest region, elevating from #4 to #2 position in Washington and Alaska markets through strategic alignment with top agencies, channel GTM realignment, and talent upgrades.
• Improved representation in Phoenix, AZ, advancing from #4 to #2 position.
• Enhanced channel alignment through updated monthly training programs, new incentives, and intensified engagement efforts, leading to double-digit growth in core lighting and tripled growth in controls among aligned channel partners.

• Worked closely with district managers (DMs), area sales managers (ASMs), dealer sales specialists (DSS), and over 150 sales engineers (SEs) to launch the ICD SMART program.
• Opened an additional 304 accounts to broaden the customer base.
• Used effective recruitment methods to upgrade or add 85% of the team within 18 months.

Career Highlights:

• Attained a 21.6% year-over-year growth in invoices, exceeding the goal by 104.6%; as well as increased orders by 27% year-over-year, surpassing the goal by 109.4%.
• Achieved 138% of goal set for the MOEM West Synergy plan.
• Generated over 170 opportunities through lead sharing initiatives.
• Secured strategic channel partners to drive key MOEM growth in the Northwest, Denver, Los Angeles, and Salt Lake City regions.
• Implemented 'Project Win Back' resulting in the identification of over 6 million dollars in lost opportunities.
• Successfully decreased customer leakage by over 30% from the previous year.
• Received the NAS Region 2014 Stover Award for providing major contributions to community service and volunteerism.

• Reoriented the government team and strategy to encompass the TXMAS campaign, sales blitz, and penetration into all Department of Defense (DOD) locations.
• Established the initial LinkedIn Eaton government social media platform, concentrated on educating government procurers about industry trends, products, and energy-saving tips.
• Career Highlights:
• Obtained a 566% growth year-over-year in the small business segment.
• Anticipated and awarded the 2014 small business segment grants which represented 38% of projects awarded in the Southwest region.