Store Manager
Walgreens
Thornton, CO
06.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Structured HR consulting services to support clients during organizational developments and changes.
