Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Turpin

Roanoke,VA

Summary

Dynamic and results-oriented professional with extensive experience at C&s Doors, adept in office administration and organization. Excelled in roles requiring exceptional customer service and verbal communication skills, enhancing client relations and streamlining processes. Proven ability to leverage Microsoft Office and data entry expertise to achieve a high level of efficiency and accuracy, contributing to significant operational improvements. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Secretary to the Owner

Wp Hilts & Company
05.2024 - 08.2024
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained daily report documents, memos and invoices.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Maintained electronic filing systems and categorized documents.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Shipping Receiving Clerk

Tekniplex
08.2018 - 04.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Sorted and delivered materials to different work areas and staff.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Schedule Coordinator

Cmi Doors
10.2017 - 12.2019
  • Collaborated with department managers to resolve scheduling conflicts and ensure smooth operations.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
  • Enhanced customer satisfaction with timely coordination of appointments and service requests.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Interceded between employees during arguments and diffused tense situations.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Kept high average of performance evaluations.
  • Reduced lead times with the implementation of efficient scheduling strategies.
  • Tracked progress of manufacturing orders using Type software.
  • Established strong relationships with suppliers, improving collaboration and increasing efficiency in securing required materials on time.
  • Flagged potential issues by monitoring timelines.
  • Reduced waste by implementing more efficient scheduling system that closely matched production runs with demand.
  • Worked closely with production managers to develop schedules that maximized machine utilization and labor efficiency.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Production Line Worker

Hubble Lighting
09.2016 - 06.2019
  • Boxed, labeled, and transported items to support assembly operations.
  • Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
  • Followed instructions to make products in line with customer specifications.
  • Packaged and labeled products using automated equipment.
  • Exceeded production targets consistently through focused attention on task completion without compromising quality assurance measures.
  • Inspected assembly line to confirm proper operation.
  • Trained new employees by demonstrating operation of production line machinery.
  • Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
  • Prioritized tasks to meet personal and team production targets.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Supervisor

Jeldwen
10.2010 - 05.2014
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed packing operations to verify conformance to specifications.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Stocker Associate

Lowes Home Improvment
03.2018 - 07.2018
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Consistently lifted materials weighing as much as Number pounds.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Forklift Operator

C&s Doors
02.2000 - 10.2013
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.

Production Line Worker

C&s Doors
02.1998 - 10.2003
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled, and transported items to support assembly operations.
  • Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
  • Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.

Education

Christiansburg High
Christiansburg, VA
06.1992

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • Document Preparation
  • Supply Restocking
  • Payroll Processing
  • Mail distribution
  • Accounts receivable and payable
  • Managing purchasing activities
  • Inventory purchasing
  • Expense Tracking
  • Phone reception
  • Filing experience
  • Vendor relations skills
  • Fast Learner
  • Multitasking and Time Management
  • Critical Thinking
  • Microsoft Office
  • Data Entry
  • Recordkeeping
  • Clear Communication
  • Documentation and Recordkeeping
  • Customer relations and communications
  • Customer and client relations
  • Excel spreadsheets
  • Scheduling
  • Employee timesheet processing

Timeline

Secretary to the Owner

Wp Hilts & Company
05.2024 - 08.2024

Shipping Receiving Clerk

Tekniplex
08.2018 - 04.2024

Stocker Associate

Lowes Home Improvment
03.2018 - 07.2018

Schedule Coordinator

Cmi Doors
10.2017 - 12.2019

Production Line Worker

Hubble Lighting
09.2016 - 06.2019

Supervisor

Jeldwen
10.2010 - 05.2014

Forklift Operator

C&s Doors
02.2000 - 10.2013

Production Line Worker

C&s Doors
02.1998 - 10.2003

Christiansburg High
Christy Turpin