CHRISTY VALENCIC

• Manage on average over 30 patient calls per day, increased sales over last year of 25%. On daily basis working with patients, assisting them with billing, treatment plans, insurance, and scheduling.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Utilized client and staff feedback to maintain customer partnerships and increase revenue.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Eaglesoft / Dexis

Owner

• Designed specific workout systems for individual clients based on performance ability.
• Trained clients during strength training, cardiovascular exercise, and stretching.

• Prepare patients for treatment by talking them through procedure, sterilize instruments, set up instruments for variety pf procedures, take vitals, administer general anesthesia and IV sedation, monitor vitals statistics and intravenous fluids, and assist surgeon or general dentist during surgical or general procedures.
• Working with 8- 15 patients, assisting them with billing, treatment plans, insurance, and scheduling.
• Performed daily operations: staff, schedules, billing, ordering, expenses.
• Maintained energy and enthusiasm in fast-paced environment
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Developed and maintained courteous and effective working relationships