To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Clerical Specialist
Employ NR
01.2023 - Current
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Completed clerical tasks such as filing, copying, and distributing mail.
Managed daily data entry and kept clerical information accurate and up-to-date.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with citizens by phone, email, or in-person to provide information.
Delivered clerical support to Administrative Staff by handling range of routine assignments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Assisted with onboarding of new employees.
Automotive Parts Technician
City Of Baton Rouge Parish Of East Baton Rouge
01.2022 - 12.2022
Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Handled all customer service issues quickly to maintain high satisfaction levels.
Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Examined returned parts for defects and exchanged defective parts or refunded money.
Assisted customers by responding to complaints and offering updates on back-ordered parts.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Attendant
King's Laundry
03.2020 - 06.2021
Greet customers, patrons, or visitors.
Offered advice and assistance to customers, paying attention to special needs or wants.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Responded to customer requests for products, services, and company information.
Processed customer service orders promptly to increase customer satisfaction.
Trained new personnel regarding company operations, policies and services.
Investigated and resolved customer inquiries and complaints quickly.
Process sales or other transactions.
Calculate costs of goods or services.
Collect deposits, payments or fees
Issue money, credit and/or receipts
Apply water or solutions to fabrics or apparel.
Cook
Mom's Seafood & Deli
07.2020 - 04.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Maintained food safety and sanitation standards.
Kept kitchen clean and organized by performing daily maintenance tasks.
Managed opening and closing shift kitchen tasks.
Customer Service Representative and Cashier
Stanton's Appliance
04.2020 - 07.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Worked closely with shift manager to solve problems and handle customer concerns.
Tallied cash drawer at beginning and end of each work shift.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Front Desk Receptionist
Wood Acres
06.2019 - 03.2020
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Completed data entry and filing to keep records updated for easy retrieval.
Resolved customer problems and complaints.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Customer Service Cashier
HiNabor's
05.2016 - 11.2017
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Counted money in drawers at beginning and end of each shift.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Utilized various software applications to process customer orders.
Referred to price sheets and special sale bulletins to enter price changes.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.