Christy Wade
Sacramento,Ca
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Have a willingness to take on added responsibilities to meet the goals of the organization and to complete the tasks at hand.
Worked as a Help Desk Analyst, IT Technical Specialist, Project Manager and Cyber Security Analyst. Would like to focus on creative skills and do something more interesting, different and exciting.
Overview
33
33
years of professional experience
Work History
Lead Cyber Security Analyst
Dept. of Justice
02.2019 - 12.2020
- Revised and developed information security policies, and created security procedures to enforce security compliance, for over 2000 Department of Justice (DOJ) and Attorney General (AG) staff
- Security Awareness and Privacy Training Administrator
- Administered Security Awareness Training to all DOJ/AG staff on an ongoing basis
- Contributed Security Awareness articles for DOJ’s newsletter Justice Journal
- Posted Security Awareness Tips for the month on DOJ’s intranet and distributed Security Awareness Posters throughout the department
- Did security reviews for security issues, vulnerabilities or threats with any new software, hardware or applications or programs that DOJ/AG staff wanted to implement into the DOJ network.
Lead Information Security Analyst
Financial Information Systems for California (FI$Cal)
09.2012 - 02.2019
- Developed security policies, and security procedures to enforce security compliance, for all FI$Cal staff
- Security Awareness and Privacy Training Administrator
- Provided security Awareness Training to all FI$Cal staff on an ongoing basis
- Was lead for FI$Cal’s Access Management Team for the FI$Cal Service Center (FSC) responded to tickets and reviewed access requests for departmental users to gain access to the FI$Cal System
- Helped co-facilitate the California Information Security Office Privacy Policy workshops with the California Information Privacy Program Manager that was conducted for 25 state departments
- Assisted with answering questions from individuals from different state departments who needed help in developing their privacy policy statements for their departments.
Volunteer
St. John's Program For Real Change
09.2015 - 09.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Project Manager/Contract Manager/Technical Specialist
Water Resources Control Board
02.2008 - 09.2012
- Technical Specialist/Release Coordinator/ Project Manager/Contract Manager and Business Liaison with Division of Water Rights (DWR) staff
- Provided customer service, and technical help support to maintain a web based application the Electronic Water Rights Information Management System (EWRIMS) and Geographical Information System (GIS)
- Lead tester and troubleshooted, analyzed and identified system bugs for business processes within EWRIMS, reported by DWR staff or public users
- Project Manager for EWRIMS and assigned tasks that were completed by the consultant assigned to the project
- Contract manager and ensured all deliverables were met
- Facilitated/coordinated meetings with business staff, technical staff, managers, and contractors involved in the project.
Regression Tester
Board of Equalization
08.2005 - 02.2008
- Used system requirements, developed testing criteria and tested in a mainframe environment
- Provided technical consultation and upgrades to supported software and data management
- Resolved technical issues and tested application system design, configuration and functionality.
Lead Help Desk Analyst
Dept. Of Social Services
10.1999 - 08.2005
- Was the PC administrator in the Welfare to Work Division at Dept Of Social Services (DSS)
- Provided technical/desktop support services to end users, including installation, reconfiguration and relocation of workstations, maintenance and repair of personal computers (PCs) hardware and installation for the local and wide area network
- Re-imaged PCs and Installed and configured network printers
- Managed PC refreshes for the Welfare to Work Division
- Was the Lead Help Desk Analyst in the Information Systems Division at DSS
- Provided training, technical guidance and assistance for other Help Desk staff
- Diagnosed and resolved system or problems reported by end user community dealing with the network, internet, email and printing problems.
- Used ticketing systems to manage and process support actions and requests.
- Logged support tickets and closed when issues were resolved.
- Maintained detailed documentation of all help desk interactions for future reference and analysis.
Education
Bachelor of Science - Business Management
University of Phoenix
Sacramento, CA09.2007
Skills
- Team player and will take a collaborative approach to work with others and to assist in different areas when needed Able to support multiple efforts simultaneously while at the same time staying focused and prioritizing work
- Great communicator and can communicate in a professional manner through writing, email and verbal communication
- Have great interpersonal skills
- Provide active listening
- Great at Relationship Building
Education - Degrees
- B.S Degree/Business Management
- A.A Degree/General Business
Creativity
I am a creative individual.
I like impersonating people and doing different voices of characters or people. I write poetry and I paint and create art. I'm also a fun loving, outgoing person and I love making people laugh and smile.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceFlexible work hours4-day work weekWork from home optionQuote
Be all that you can be and continue to be your true authentic self so people can see you and see who you are. You can shine light like a diamond and stand out amongst others.
Being who you truly are everyday shows your individuality, your strength and being who you are meant to be.
Christy Wade
Timeline
Lead Cyber Security Analyst
Dept. of Justice
02.2019 - 12.2020
Volunteer
St. John's Program For Real Change
09.2015 - 09.2016
Lead Information Security Analyst
Financial Information Systems for California (FI$Cal)
09.2012 - 02.2019
Project Manager/Contract Manager/Technical Specialist
Water Resources Control Board
02.2008 - 09.2012
Regression Tester
Board of Equalization
08.2005 - 02.2008
Lead Help Desk Analyst
Dept. Of Social Services
10.1999 - 08.2005
Bachelor of Science - Business Management
University of Phoenix
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