Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christy Wiebe

Winfield

Summary

Personable and dedicated professional with extensive experience in customer service and assistant management. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Seeking a challenging role where I can leverage my skills to drive business growth and enhance customer loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

RCB Bank
04.2025 - Current
  • Assisted customers with account inquiries and transaction processing.
  • Maintained accurate records of customer interactions in the database.
  • Educated customers on bank products and services offered by RCB Bank.
  • Collaborated with team members to improve service delivery efficiency.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Fitness Center Supervisor

Winfield Recreation Commission
02.2023 - Current
  • Supervised daily operations of fitness center and ensured staff adherence to policies.
  • Maintained cleanliness and safety of equipment and workout areas.
  • Assisted members with fitness inquiries and provided guidance on programs.
  • Conducted regular inspections to ensure compliance with health regulations.
  • Resolved customer service issues in a professional manner while maintaining positive relationships with members.

Assistant Manager/Lifeguard

Copeland Pool
05.2018 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Monitored pool areas to ensure guest safety and adherence to regulations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

Bachelor of Science - Exercise Science

Southwestern College
05-2025

Associate of Science - Biology

Pratt Community College
05-2022

Skills

  • Positive and professional
  • Team collaboration
  • Multitasking and organization
  • Customer satisfaction measurement
  • Building rapport
  • Effective team leadership
  • Reliable and consistent
  • Verbal and written communication
  • Data entry
  • Goal planning

Accomplishments

  • Dean's Honor Roll
  • Basketball Team Captain
  • Phi Theta Kappa Officer

Certification

  • CPR Certified
  • First Aide Certified

Timeline

Customer Service Representative

RCB Bank
04.2025 - Current

Fitness Center Supervisor

Winfield Recreation Commission
02.2023 - Current

Assistant Manager/Lifeguard

Copeland Pool
05.2018 - 08.2022

Associate of Science - Biology

Pratt Community College

Bachelor of Science - Exercise Science

Southwestern College

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