Christy Wilder

• Provided administrative support by managing phone calls and greeting visitors.
• Assisted in organizing office supplies, ensuring efficient inventory management.
• Maintained filing systems, enhancing document retrieval processes.
• Supported scheduling of meetings, optimizing calendar coordination for staff.
• Responded to inquiries promptly, fostering positive relationships with clients and colleagues.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
• Input data into spreadsheets and databases.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Reviewed files, records and other documents to obtain information to respond to requests.

Checked in Spa Academy USA students daily, ensuring smooth operations.

Scheduled clients for Spa Academy students to optimize appointment flow.

Welcomed clients, facilitating check-in and check-out processes.

Answered phones and recorded accurate messages for Spa Academy instructors.

Processed client payments efficiently to maintain financial accuracy.

• Managed scheduling and appointment setting, optimizing daily operations for efficiency.
• Assisted in preparing documents and presentations, enhancing communication across departments.
• Provided customer service support, addressing inquiries and resolving issues promptly.
• Streamlined data entry processes, increasing accuracy and reducing turnaround time for reports.
• Collaborated with team members on project tasks, fostering a cooperative work environment.
• Expedited document processing with accurate data entry and timely filing.
• Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
• Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
• Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Utilized office management software to record and track customer information.
• Processed incoming and outgoing mail and packages according to established procedures.
• Increased customer satisfaction by providing professional and courteous front desk support.