Christy Wilson
Ottawa,IL
Summary
Proven expert in customer support and digital media management, with a track record of enhancing customer engagement for Studstill Media. Skilled in multitasking and Photoshop. I excel in resolving complex issues with meticulous attention to detail and a results-driven approach to professional challenges.
Overview
10
10
years of professional experience
Work History
Driver / Customer Service Representative
Doordash
04.2022 - Current
- Provided exceptional customer service while managing real-time product deliveries, ensuring timely and accurate fulfillment of customer orders
- Coordinated multiple orders and deliveries simultaneously, demonstrating strong multitasking abilities and attention to detail
- Resolved customer inquiries and issues to ensure a seamless and professional service experience
On-Air Personality / Sales Consultant / Social Media Creator
Studstill Media
01.2016 - 12.2023
- Hosted live shows, managed digital media, and engaged audience via social media, promoting high levels of user interaction
- Created and implemented promotional and sales packages, including digital campaigns focused on customer engagement and satisfaction
- Addressed and resolved audience inquiries professionally, maintaining positive relationships with listeners and clients
Customer Service Associate / Bra Specialist
Lane Bryant
05.2015 - 12.2015
- Handled customer interactions, processed transactions, and resolved customer concerns in a high-traffic retail environment
- Managed cash receipts and bank deposits, maintaining accurate records of sales and returns
- Addressed customer complaints and inquiries, ensuring a high level of professionalism and customer satisfaction
Education
Illinois Media School - Radio Broadcasting
Illinois Media School
Lombard, IL06-2008
Flanagan High School -
Flanagan High School
Flanagan, IL06-1992
Skills
- Customer Support Expertise
- Cash Handling and Bank Deposits
- Order Processing and Delivery Logistics
- Issue Resolution & Complaint Handling
- Multitasking and organizational skills
- Meticulous attention to detail
- Appointment Scheduling
- Daily logging
- Problem-Solving
- Call Answering and Assistance
- Microsoft Word, Excel, and PowerPoint
- HTML
- Photoshop
- WordPress
Accomplishments
- IBA Silverdome Award for Best Comedy Commercial
- Recipient of Outstanding Intern Award & Most Outstanding Female Student Award, Illinois Media School
- Platinum Level Doordash Driver
Timeline
Driver / Customer Service Representative
Doordash
04.2022 - Current
On-Air Personality / Sales Consultant / Social Media Creator
Studstill Media
01.2016 - 12.2023
Customer Service Associate / Bra Specialist
Lane Bryant
05.2015 - 12.2015
Illinois Media School - Radio Broadcasting
Illinois Media School
Flanagan High School -
Flanagan High School
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