Danyelle Craig
Administrative Assistant
Bartlett,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Program Coordinator
Safe Harbor/Fresh Start Of Tipton County
06.2022 - Current
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Assisted with community resources for healthcare and mental health.
- Entered data in Podio system and handled database maintenance.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Administrative Assistant
Sunshine Enterprise
04.2015 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Generated, posted and attached information to warranty claim files.
- Processed and recorded new warranty claims.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Supported management by processing invoices and documents with consistent on-time delivery.
- ACCOMPLISHMENT: Awarded Employee Core Value Achievement 1st and 3rd quarter. Awarded Annual Employee Core Value Achievement
- Processed customer orders accurately and within agreed timeframes to meet service standards
Inside Sales Associate
The Lilly Company
09.2010 - 11.2014
- Teamed with partners to close deals for sales development.
- Exceeded targeted sales goals through expert closing of customer deals.
- Added consumer purchase dates and updated address changes for current accounts in corporate database.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Created and updated customer accounts with relevant information.
- Set up new accounts, established customer credit, and set up payment methods.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- ACCOMPLISHMENT: Promotion from Administrative Assistant to Sales
Administrative Assistant
Pathway Financial Services
11.2008 - 11.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Created and maintained databases to track and record customer data
- Drafted correspondence and other documents for CEO and department heads in company's voice
- Processed customer orders accurately and within agreed timeframes to meet service standards
Education
Accounting And Business Management
Christian Brothers University
Memphis, TNBolton High School
Arlington, TNSkills
- Adobe Systems
- Advanced MS Office Suite
- Publisher
- NetSuite
- Podio
- Invoice Processing
- Accounts Payable
Quote
Living a peaceful life doesn't happen automatically it's something to strive for through God's grace
Timeline
Program Coordinator
Safe Harbor/Fresh Start Of Tipton County
06.2022 - Current
Administrative Assistant
Sunshine Enterprise
04.2015 - 08.2018
Inside Sales Associate
The Lilly Company
09.2010 - 11.2014
Administrative Assistant
Pathway Financial Services
11.2008 - 11.2009
Accounting And Business Management
Christian Brothers University
Bolton High School
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