Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Accomplishments
Work Preference
Timeline
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Christye McQueen

Christye McQueen

Pittsburg,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

In Home Caregiver

Private Clients
01.2022 - 12.2023
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.

Child Caregiver

Contractor/Bananas
08.2021 - 02.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained effective schedule balance between rest periods, active play, and instruction.

Emergency Planning Coordinator

Contra Costa County Health Services
Martinez, CA
2010.07 - 2020.08
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Science - Health Information Management

Southern New Hampshire University
Hooksett, NH
02.2023

Associate of Arts - Technical Writing

California State University - East Bay
Hayward, CA
07.2000 - 02.2002

Skills

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  • Christye_Green_ResumePDF
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Additional Information

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.

Work Preference

Work Type

Part TimeContract Work

Work Location

RemoteHybrid

Timeline

In Home Caregiver

Private Clients
01.2022 - 12.2023

Child Caregiver

Contractor/Bananas
08.2021 - 02.2023

Emergency Planning Coordinator

Contra Costa County Health Services
2010.07 - 2020.08

Associate of Arts - Technical Writing

California State University - East Bay
07.2000 - 02.2002

Bachelor of Science - Health Information Management

Southern New Hampshire University

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Christye McQueen