Christy F. Cortez
Thibodaux,LA
Summary
I'm an ambitious and self-motivated manager with over 15 years of experience with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success.
Overview
24
24
years of professional experience
Work History
Regional Business Admin
Waste Pro USA
08.2018 - 12.2018
- Responsible for overseeing four office managers in my region. Daily labor control and providing administrative services and clerical support to effectuate service plans and procedures. Meeting deadlines to close each month and submit all data.
Office Manager for Louisiana
Waste Pro USA
11.2016 - 12.2018
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. I handled sales, billing, closing end of the month, deposits daily and other misc. task. Sales representative report to me with questions and rates for approval.
Office Manager
Acadian Animal Hospital
01.2008 - 01.2010
- Worked hands on with office employees, conducted monthly team meetings, maintained pet boarding schedules, and was responsible for making sure office safety was up to code.
- Veterinary Technician- assisted in all surgery procedures, pet examinations, performed dental cleanings, surgery, and x-rays.
Owner
Christy's Pet Salon
01.2006 - 01.2010
- Responsible for all aspects of business, including paperwork, managing employees, grooming dogs and cats.
National Accounting Manager
Air Pros USA
02.2025 - Current
- Managed banking reconciliations daily and work closely with the executive team for twelve locations under Air Pros.
- Conduct weekly meeting with each location on Accounts Receivable.
- Oversee all financing, invoicing and batching is completed daily at each location.
- Oversee and help assist all locations for any matters.
Project Manager
Air-Pros USA
06.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established a outbound call center holding 50 employee's. conducting the grand opening, training agents and training the call center manager through the onboarding process.
General Manager
Doug's Service Company-Air Pros USA
01.2020 - 09.2025
- Overseeing 20 plus employees between the field and office staff. I encourage goal setting and training with employees to meet the company budget while maintaining a happy work environment for all employees.
- HR - Payroll
- Employee reviews and ride along
- Training
- Daily meetings
- Daily banking
- P&L Reporting
- Job costing
- Custom Estimates
- Purchasing
- Warehouse
- Forklift Certificated
- Budgeting
- Hiring/Orientation
Business Office Manager
Doug's Service Company
12.2018 - 01.2020
- Organizing office operations and procedures, preparing payroll, controlling correspondence, designing filling systems, reviewing and approving all purchasing, collections and payables.
Outside Sales Representative, Account Payables
Better Waste Disposal, L.L.C
11.2010 - 10.2016
- Accounts Payable/Receivable- including invoicing customers, cutting checks weekly, credit card transactions, ACH and deposits
- Collections- make calls to customers who have outstanding balances and arranging payment options for customers.
- Create and input weekly payroll for company employees.
- Prepare yearly taxes.
- Answer multiple phone lines.
- Dispatch company truck drivers to work sites.
- Did outside sales within my sales territory. Called on customers and door to door visits to potential customers.
Receivables Management Representative
Byron E. Talbot Contractor, Inc
01.2002 - 01.2008
- Accounts Payable/Receivable- included invoicing customers and deposits.
- Collections- made calls to customers who had outstanding balances and arranged payment options for customers.
- Answer multiple phone lines.
- Assisted Human Resource department when employees were absent.
- Worked closely with the CFO and financial reports with closing.
Education
Nicholls State University
01.2004
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Central Lafourche High School
01.2003
Skills
- Payroll processing
- Financial reporting
- AP and AR management
- Quickbooks
- Project management
- Planning and coordination
- Customer service
- Team leadership
- Decision-making
- Service Titan Software
- Goal setting
- Sales management
- Marketing
- Business administration
- Recruiting and interviewing
Timeline
National Accounting Manager
Air Pros USA
02.2025 - Current
Project Manager
Air-Pros USA
06.2024 - Current
General Manager
Doug's Service Company-Air Pros USA
01.2020 - 09.2025
Business Office Manager
Doug's Service Company
12.2018 - 01.2020
Regional Business Admin
Waste Pro USA
08.2018 - 12.2018
Office Manager for Louisiana
Waste Pro USA
11.2016 - 12.2018
Outside Sales Representative, Account Payables
Better Waste Disposal, L.L.C
11.2010 - 10.2016
Office Manager
Acadian Animal Hospital
01.2008 - 01.2010
Owner
Christy's Pet Salon
01.2006 - 01.2010
Receivables Management Representative
Byron E. Talbot Contractor, Inc
01.2002 - 01.2008
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Central Lafourche High School
Nicholls State University
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