Christy Knisley

In my role as Executive Administrator, I serve as first point of contact for the President & CEO and appointed as Assistant Secretary on the Board of Directors. General responsibilities of this role include:

• Screen and prioritize telephone calls and respond to requests in a professional and timely manner, handle messages, daily mail and greet visitors.
• Provide executive administrative support, including all CEO scheduling and calendar management; maintain and coordinate the President & CEO's complex business schedules ensuring he is well informed of all commitments, responsibilities and other matters that require attention.
• Prepare all material for monthly Board of Directors and Committee meetings and uploading into BoardEffect Portal, prepare the meeting agendas, attend meetings to record minutes, compile, transcribe, distributes meeting minutes, and tracks items as needed.
• Coordinate all logistics pertaining to other on and off-site meetings and events; arrange all travel logistics and conference registrations, and tracks purchases, travel entries, and expense reports.
• Coordinate, partner, and maintain effective working relationships with Authority's internal and external stakeholders; working closely with community leaders, government officials, and other individuals.
• Handle special short and long-term projects , making recommendations to executive staff; develop project strategy and processes, conduct research, compile and interpret data, write reports, and make recommendations to executives.

• Provide high level executive support to the Chairman & CEO, CFO, CHRO and General Counsel
• Serve as a liaison between C-staff and Board of Directors as well as senior leadership team
• Oversee strategic business initiatives from development through successful execution under the guidance of executive leadership
• Understand and synthesize information and data in a manner that utilizes the CEO's attention to the greatest effect
• Maintain heavy and consistently fluid schedules for C-Suite executives
• Prepare correspondence for internal, external, investor, and community communications; prepare presentations for quarterly board meetings
• Attend and drive presentations at board meetings capturing action items for resolution
• Coordinate board committee meetings and public earnings calls
• Coordinate heavy global travel, trip books and expense reports
• Plan and manage team meetings including executive leadership, senior leadership and All Hands
• Assist with press releases and social posts
• Manage all administrative and facility employees
• Travel Administrator for the company ensuring travel policies are adhered to
• Global COVID compliance administrator - Providing compliance and global communication to team members
• Project management of ad-hoc executive driven initiatives to include space planning and property relocation

· Provided full executive and logistical support to the general manager, the resort manager and executive committee.

· Served as liaison between the general manager and all levels of management teams, other departments, and external partners.

· Handled guest complaints that were elevated to the executive office for resolution.

· Maintained relationships with city and county officials during $400M property renovation

· Coordinates all logistics associated with directors/managers meetings

· Prepared and proofed all speaker notes and presentations for General Manager engagements

· Maintained and prepared all gift cards for the property, handled all VIP guests and VIP reservations

· Prepared and responded to all social media reviews from google, yelp, travelocity, etc.

· Prepared travel and expense reports

· Developed powerpoint presentations for executive committee

· Performed a variety of executive administrative duties including: calendar management, scheduling meetings and resolving schedule conflicts

· Provided confidential high level administrative support to the president of Vuforia and senior level executives

· Maintained fluctuating calendars, proactively rescheduled unforeseen conflicts, and properly anticipated smooth schedule flow

· Attended executive staff meetings, arranged video conferences, dictated, and distributed meeting minutes

· Secondary role was as Operation Manager for the San Diego Office to include facilities, security, IT and new employee on boarding as local contact for HR,Employee Services and Recruiting

· Liaison with senior executives to assist in development of strategic plans for operational activity and assisted in implementing operational plans accordingly

· Assisted in Marketing, PR, Social Media, Sales, and Product Management as needed

· Trained, supervised, and managed administrative staff

· Provided confidential high-level support to the senior vice president of human resources and senior level directors in addition to back-up for seven VPs and C-Suite when needed.

· Maintained fluctuating calendars, proactively rescheduling unforeseen conflicts, and properly anticipating smooth schedule flow

· Screened calls and communicated with high level executives internally and externally from various companies while maintaining the highest level of confidentiality

· Attended management meetings and transcribed minutes for distribution

· Extensive coordination of domestic and international travel to include visa processing for many foreign national team members

· Prepared and process expense reports for 16 team members to include 2 VPs and several Senior Directors

· Prepared powerpoint presentations for executive quarterly All Hands

· Prepared and maintained spreadsheets for company-wide layoff with complete confidentiality

· Provided confidential high-level support to the Executive Vice President of Greater Pensacola Operations with additional support to 24 executive leadership team members

· maintained executive calendar and emails

· prepared confidential correspondence for executive signature

· conducted research, prepared monthly reports, documentation and presentations as well provided training to lower-level staff

· created and maintained a highly efficient and organized filing systems to include electronic storage, resulting in easy access to critical information, streamlining office functionality

· Participated in, and managed cross-functional, multi-dimensional projects to include identifying relevant analytical problems, determining appropriate diagnostic methods to find results

· provided results from data queries on a weekly basis, analyze data and provided projections and statistical modeling to leadership teams

· Provided support to Branch Operations Regional Managers, covering up to 21 branches in the Southwest 1 & 2 Regions

· Provided human resources assistance during a merger to include severance packages, time keeping, FMLA, COBRA, recruiting and processing of exit paperwork

· Prepared marketing material and events, coordinated branch relocations and new branch openings

· Executed corporate initiatives at a higher level while providing executive support for the largest credit union merger in history