Christyl Collins
Spring Lake,NC
Summary
My experience as an educator and Fidelity representative have provided me with many skills that adapt well to technical industries. I am highly effective at building rapport with diverse populations and using this skill to ensure successful execution of all given mandates. My problem solving skills are above reproach and have been used to fix scheduling errors, order curriculum, and tackle complex customer concerns providing quick and logical solutions. These skills along with being customer oriented and a mathematically inclined, critical thinker will make me an exceptional candidate for this position.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retirement and 529 College Planning Representative
Fidelity Investments
10.2021 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
- Educated different Fidelity teams and individual representatives on retirement related material to increase knowledge and efficiency for associates to help associates achieve success.
- Built relationships with industry stakeholders to stay informed on industry trends and developments.
- Organized Retirements team by troubleshooting areas of concern to prevent short falls and provide team members with support needed for best outcomes.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
High School Math Teacher
Cumberland County Schools
06.2020 - 10.2021
- Implemented new digital learning technologies into classroom, increasing student engagement and performance during virtual learning by 15%.
- Increased diverse learning strategies to prepare students for higher-level education requirements.
- Cultivated relationships with parents for complete support network.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Managed student behavior in classroom and administered approved discipline to create classroom environment conducive to learning
Elementary Teacher
Overhills Elementary School
06.2018 - 06.2020
- Taught all core subjects including math, science, technology and history
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
- Engaged in online teaching in NC, including creating Google Classroom page that was used school-wide by all 5th grade classes for distance learning support
- Built positive relationships with parents to involve families in educational process
- Incorporated Google Suites and other technology into lesson planning to create engaging, multi-dimensional lessons
High School Math Teacher
Northwood Temple Academy
07.2011 - 06.2018
- Planned and implemented detailed mathematics program aligned with school's philosophy, goals and objectives for all high school math classes
- Increased overall school SAT score in math by over 20%
- Organized social and educational activities for students and their families including sponsoring Mock Trials Club, Student Government, Math Club, and Beta Club
- Coordinated and planned Junior/Senior Prom and senior trip through fundraising
- Selected and ordered math instructional materials for 6th - 12th grades
- Created High School schedule and fixed scheduling errors in other school areas
- Engaged students in community outreach to improve community relations
- Kept abreast of technological advances in mathematics and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.
High School Math Teacher
Overhills High School
12.2008 - 06.2011
- Maintained accurate and complete student records as required by laws, district policies and administrative regulations.
- Kept abreast of technological advances in mathematics by reading current periodicals, conferring with colleagues and participating in professional conferences
- Implemented different technologies such as excel and graphing utilities to engage students in class instruction and diversify approaches
- Designated above average by State of NC in student achievement and testing
Education
Certification - Data Analysis And Agile Management
Emory University
Atlanta, GA03.2024
Bachelor of Science - Mathematics - Secondary Education
Fayetteville State University
Fayetteville, NC2008
Skills
- Advanced mathematical skills and experience
- Organization and Time Management Skills
- Creative thinker capable of thinking outside of box for solutions
- Identify and ask significant questions that clarify various points of view and lead to better solutions
- Interpret information and draw conclusions to attain best analysis
- Utilize multiple media and technologies effectively including Microsoft Products, SalesForce
Certification
SIE, Series 7, and Series 63
Timeline
Retirement and 529 College Planning Representative
Fidelity Investments
10.2021 - Current
High School Math Teacher
Cumberland County Schools
06.2020 - 10.2021
Elementary Teacher
Overhills Elementary School
06.2018 - 06.2020
High School Math Teacher
Northwood Temple Academy
07.2011 - 06.2018
High School Math Teacher
Overhills High School
12.2008 - 06.2011
Certification - Data Analysis And Agile Management
Emory University
Bachelor of Science - Mathematics - Secondary Education
Fayetteville State University
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