CHRISTY L. ORTIZ
Arlington,TX
Summary
Compassionate and dedicated with extensive experience in providing support to diverse populations, including seniors and individuals with disabilities. Proven ability to assess client needs, develop personalized care plans, and coordinate resources to enhance quality of life. Adaptable and effective communicator skilled in fostering strong relationships with clients, families, and community organizations. Committed to delivering exceptional client experiences and collaborating effectively in team environments. Reliable and detail-oriented, with a strong focus on ensuring client well-being and satisfaction.
Overview
19
19
years of professional experience
Work History
SUPPORT SPECIALIST/CAREGIVER
PRIVATE CLIENT
02.2024 - Current
- Provided ongoing assistance to clients with daily living skills, including personal hygiene, meal preparation, and medication management, promoting independence and enhancing quality of life.
- Engaged clients in various social activities to encourage cognitive and physical stimulation, fostering a sense of community and well-being.
- Coordinated and provided transportation for clients to medical appointments and social events, ensuring safe and timely arrivals.
CASE MANAGER
MEALS ON WHEELS OF TARRANT COUNTY
05.2023 - 01.2024
- Conducted in-depth meetings with prospective clients to determine eligibility for services, ensuring a clear understanding of their needs and circumstances.
- Maintained comprehensive and organized documentation, including tri-annual assessments for all clients on my caseload, to ensure compliance and effective service delivery.
- Fostered ongoing relationships with clients, providing personalized support and connecting them with appropriate resources and services to enhance their quality of life.
- Engaged with various social service organizations to facilitate open communication and continuity of care, ensuring clients received comprehensive support.
- Worked collaboratively with volunteers and fellow case managers to deliver meals and essential supplies, demonstrating commitment to team goals and client well-being.
ESTATE SALES MARKETING ASSOCIATE
ESTATE AND SPECIALTY SALES
08.2021 - Current
- Collaborated with a team to evaluate estate assets, planning and preparing the overall layout for sales events to maximize visibility and appeal.
- Organized, staged, and priced a wide range of antique collectibles, furniture, and household merchandise, ensuring an attractive presentation that drove sales.
- Delivered exceptional customer service by engaging with buyers, fostering positive interactions, and promoting a welcoming atmosphere to encourage successful sales.
SPECIAL EDUCATION FACILITATOR
BUTLER ELEMENTARY SCHOOL
01.2016 - 01.2020
- Implemented social, emotional, and academic interventions for educational and personal success
- Used modeling behaviors, reinforcement techniques, and communication skills to ensure progress towards Individual Educational Plan (IEP) goals
- Addressed physical aggression including relationship building, de-escalation methods and/or non-harmful physical restraint procedures.
PRE-K TEACHER
TRINITY EARLY LEARNING CENTER
01.2006 - 01.2016
- Delivered creative and interactive activities to an average of 12 students between the ages of 1-5 years of age
- Utilized instructional tools to develop basic reading, writing and number skills
- Communicated with parents regarding social and developmental progress, as well as any observed health conditions.
Education
MASTER OF EDUCATION IN COUNSELING AND STUDENT SERVICES -
UNIV. NORTH TEXAS
01.1995
BACHELOR OF SCIENCE IN REHABILITATION - Rehabilitation
STEPHEN F. AUSTIN
01.1992
Skills
- Compassionate Care: Demonstrates genuine empathy and understanding in interactions with clients, fostering trust and comfort
- Adaptability: Quickly adjusts to changing circumstances and client needs, maintaining a flexible and responsive approach to care
- Effective Communication: Communicates clearly and effectively with clients, families, and team members, ensuring information is conveyed and understood
- Dependability: Reliable and punctual, consistently meeting commitments and maintaining high standards of professionalism
- Team Collaboration: Thrives in a team environment, contributing positively to group dynamics and supporting collective goals
- Client-Centered Focus: Dedicated to enhancing the client experience, prioritizing their needs and preferences in all aspects of care
Locations
Arlington, Texas
Timeline
SUPPORT SPECIALIST/CAREGIVER
PRIVATE CLIENT
02.2024 - Current
CASE MANAGER
MEALS ON WHEELS OF TARRANT COUNTY
05.2023 - 01.2024
ESTATE SALES MARKETING ASSOCIATE
ESTATE AND SPECIALTY SALES
08.2021 - Current
SPECIAL EDUCATION FACILITATOR
BUTLER ELEMENTARY SCHOOL
01.2016 - 01.2020
PRE-K TEACHER
TRINITY EARLY LEARNING CENTER
01.2006 - 01.2016
MASTER OF EDUCATION IN COUNSELING AND STUDENT SERVICES -
UNIV. NORTH TEXAS
BACHELOR OF SCIENCE IN REHABILITATION - Rehabilitation
STEPHEN F. AUSTIN
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