Christy Lee White
Carbon Hill
Summary
Results-driven Shift Operations Manager with expertise in team leadership, inventory management, and customer resolution. Committed to enhancing operational efficiency and delivering exceptional customer experiences.
Overview
14
14
years of professional experience
Work History
Shift Operations Manager
Walgreens
Jasper
04.2023 - Current
- Managed daily store operations and ensured compliance with company policies.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Adhered to safety protocols and regulatory standards in pharmaceutical practices.
Restaurant Manager
Loves
Jasper
04.2012 - 05.2020
- Managed daily restaurant operations to ensure efficient service and customer satisfaction.
- Supervised staff training and development to enhance team performance and collaboration.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Optimized profits by controlling food, beverage and labor costs.
- Developed staff schedules to optimize labor costs while meeting business needs.
- Oversaw food preparation processes to maintain quality and consistency in menu items.
- Maintained detailed records of sales transactions and daily shift reports.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Education
High School Diploma -
Corner High School
Corner,Al05-1994
Skills
- Store operations
- Inventory management
- Customer resolution
- Team leadership
- Staff training
- Effective communication
- Time management
- Reporting and documenting
Accomplishments
Founders Club Recipient
Timeline
Shift Operations Manager
Walgreens
04.2023 - Current
Restaurant Manager
Loves
04.2012 - 05.2020
High School Diploma -
Corner High School