CHRISTYNE HURD
christyh40@yahoo.com,christyh40@yahoo.com
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in customer satisfaction and conflict resolution. Adept at managing high-pressure situations while maintaining attention to detail. Strong communicator and adaptable team player, consistently enhancing the shopping experience and achieving service goals through effective time management and empathy.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
20
20
years of professional experience
Work History
Customer Service Cashier
Walmart
02.2020 - Current
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Cashier
Walgreens
04.2009 - 08.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
HCA Healthcare Billing and Coding
HCA Patient Account Services
03.2005 - 06.2007
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts - Business Education
Everest College
Aurora, CO05-2010
Skills
- Customer service
- Customer satisfaction
- Adaptability and flexibility
- Time management
- Attention to detail
- Retail merchandising
Timeline
Customer Service Cashier
Walmart
02.2020 - Current
Cashier
Walgreens
04.2009 - 08.2022
HCA Healthcare Billing and Coding
HCA Patient Account Services
03.2005 - 06.2007
Associate of Arts - Business Education
Everest College
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