Allen Coatney
Elizabeth City,NC
Summary
Dynamic professional with extensive experience in operational leadership and client-focused services. As a Department Leading Chief Petty Officer in the U.S. Navy, I enhanced team performance through effective training and quality assurance. Skilled in pest control and safety protocols, I excel in multitasking and fostering organizational growth while ensuring compliance and client satisfaction.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Professional Domestic Cleaner - Owner
Bored Housewife Cleaning
07.2019 - Current
- Supervised daily cleaning operations, ensuring high standards of cleanliness and organization.
- Trained new staff on effective cleaning techniques and safety protocols.
- Developed efficient cleaning schedules to optimize workflow and meet client needs.
- Implemented quality control measures to enhance service consistency and client satisfaction.
- Managed inventory of cleaning supplies, reducing waste through careful monitoring and ordering.
- Collaborated with clients to customize cleaning plans based on specific requirements and preferences.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Eliminated germs and bacteria with proper sanitization of high-touch areas such as doorknobs, light switches, and countertops.
- Collaborated with homeowners to develop customized cleaning schedules that accommodated their lifestyles while maximizing efficiency.
- Maintained a pristine work environment for families, ensuring safety and comfort in their homes.
Pest Control Technician
Home Paramount
04.2016 - 07.2019
- Learned and applied safety protocols for pest control procedures.
- Assisted in identifying pest issues using diagnostic tools.
- Supported team in applying treatments and preventive measures effectively.
- Maintained equipment and ensured cleanliness of work area.
- Documented service reports detailing pest activity and treatment outcomes.
- Collaborated with senior technicians on complex pest management strategies.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Correctional Officer
Department of Corrections
03.2007 - 03.2015
- Supervised inmate activities to maintain safety and order within facility environment.
- Conducted regular inspections and searches for contraband to ensure compliance with regulations.
- Developed and implemented security protocols to enhance overall operational efficiency.
- Trained new staff on policies, procedures, and emergency response techniques.
- Collaborated with law enforcement agencies to coordinate inmate transfers and manage incidents.
- Mediated conflicts between inmates, promoting a peaceful and cooperative atmosphere.
- Analyzed behavioral patterns to identify potential security risks and intervene proactively.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Department Leading Chief Petty Officer
United States Navy, Boatswain's Mate
03.1984 - 04.2006
- Led training programs for junior sailors, enhancing operational readiness and skill proficiency.
- Coordinated maintenance schedules for vessels, ensuring optimal performance and safety compliance.
- Supervised deck operations, implementing best practices for efficiency and crew safety.
- Developed standard operating procedures to streamline maritime operations and improve workflow consistency.
- Mentored team members in leadership skills, fostering development and promoting career advancement opportunities.
- Managed logistical support for missions, optimizing resource allocation and mission success rates.
- Facilitated cross-departmental collaboration to enhance mission effectiveness and operational integration across units.
- Leveraged technical expertise to troubleshoot complex equipment issues, minimizing downtime during operations.
- Led critical missions successfully through thorough planning and execution strategies.
- Implemented quality assurance measures to maintain high standards of work output across the department.
- Improved leadership skills by conducting training sessions and mentoring junior personnel.
- Developed and executed annual training plans, ensuring readiness of personnel for mission-critical tasks.
- Championed safety protocols within the department, reducing accidents and promoting a safe working environment.
- Delivered comprehensive briefings to senior leadership on department progress, challenges faced, and proposed solutions.
Education
High School Diploma -
Phillips High School
Bear Creek, AL06.1984
Skills
- Organizational growth
- Pest control awareness
- Proper chemical handling
- Efficient time management
- Teamwork
- Customer service
- Multitasking and organization
- Basic maintenance
- Safety protocols
- Health and safety compliance
- Chemical handling
- Complex Problem-solving
- Staff training
- Quality assurance
- Exceptional communicator
- Supply inventory management
- Exceptional time management
Certification
- Auxiliary Security Force Training, US Navy - 1988
- Personnel Qualification Standards Development, US Navy, 1995
- Naval Air Training Center Certification, US Navy, 1996
- Flight Deck Fire Fighting Vehicle Certification, US Navy, 1996
- Atlantic Fleet Training Program, US Navy, 1997
- Enlisted Aviation Warfare Specialist Certification, US Navy, 1998
- Respiratory Protection Program Management Course, US Navy, 2002
Timeline
Professional Domestic Cleaner - Owner
Bored Housewife Cleaning
07.2019 - Current
Pest Control Technician
Home Paramount
04.2016 - 07.2019
Correctional Officer
Department of Corrections
03.2007 - 03.2015
Department Leading Chief Petty Officer
United States Navy, Boatswain's Mate
03.1984 - 04.2006
High School Diploma -
Phillips High School