Chronda Scott
Goose Creek,SC
Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator/Receptionist, CNA
Bishop Gadsden
10.2020 - Current
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to manage comprehensive appointment calendars effectively.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Fostered a positive work environment by addressing employee schedule concerns promptly and with empathy.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Coordinated training sessions for new hires, ensuring seamless integration into the team's scheduling processes.
- Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Completed schedules for 118 employees.
CNA - Certified Nursing Assistant
Somerby of Mount Pleasant
08.2015 - 02.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Supported needs of 100+ residents under long-term care.
Assistant Manager
Kangaroo Express
08.2013 - 10.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
BBA - Business Management
Strayer University
Charleston, SC03.2025
Associate - Management in Human Resource Management
Trident Technical college
North Charleston, SC06.2021
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Time management skills
- Teamwork and collaboration
- Attention to detail
- Schedule management
- Staff coordination
- Critical thinking
- Effective multitasking
- Office administration
- Telephone etiquette
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Certification
- State Tested Nursing Assistant
- BLS Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Scheduling Coordinator/Receptionist, CNA
Bishop Gadsden
10.2020 - Current
CNA - Certified Nursing Assistant
Somerby of Mount Pleasant
08.2015 - 02.2023
Assistant Manager
Kangaroo Express
08.2013 - 10.2015
Associate - Management in Human Resource Management
Trident Technical college
BBA - Business Management
Strayer University
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